La Casa Del Mofongo

Our experience yesterday was the worst ever.nMy girlfriend and I are walking through the heights looking to have some hookah and maybe a few drinks. We wanted to sit outside but could not, because they didn't separate tables for 2 only for 4. As we walked away, a nice employee politely apologized for the host's unprofessionalism and brought us back to the restaurant to seat us inside.nOnce we sat, the server took our temperature and got our drink order. We also ordered the hookah. As I paid for the hookah, our server explained that we HAD to order food in order to sit there. Which was fine, but we were not ready yet.nMy girl and I ordered the large chicken dinner with rice and beans and also the plantains.nOur server made it seem like the plantains came with the chicken dinner, but we were charged after. I SHOULD NOT HAVE PAID FOR THEM!nAs we were eating, the server did not come by ONCE! to asked how was our meal. She only came by to ask if we wanted more drinks. Horrible! It's like she had no experience as a server and just wanted to take my money.nIn the end, I paid $113 for hookah and an overpriced meal that came with terrible service. What a WASTE OF MONEY!!!!!!!!!!!!!!!!nI'm mad I didn't speak with a manager yesterday, the only reason I didn't, was because I wanted to enjoy a peaceful even with my girl. The only thing I enjoyed, were the drinks and hookah, but it's hard to fully enjoy something when the SERVICE IS SO BAD!!!nIf the owners are reading this and want to learn how to improve. Teach your servers how to properly greet and treat you customers correct and not just like a DOLLAR SIGN!!!!

Great restaurant that with great food!! Came here during a late rainy night where almost all restaurants around the area were closed except for this one. Best place I could have gone. The food was great and at a really good price! Great drinks menu and the staff was really nice!!

It has an incredible customer service and when I say incredible is because you feel really good. However the food isn’t the big deal and I have a big concern with the cherry juice because I thought it was Dominican cherry but it was American cherry and at the end it just taste like kid’s medicine

Super Cool

So I woke up the other day really wanting Dominican food. So I drove from Jersey to Washington Heights(pregnancy cravings), looked up a few places on Google and settled with this one. I ordered rice and peas, baked chicken and pinto beans.nnI'm giving 4 stars because my beans were not in the bag when I got home. Also they didn't have have the white sauce for the chicken that I love. However my food was very delicious ud83dude0b. Also they have a great space for outdoor seating if you want to stay. For those ordering to go, they practiced social distancing as we gave our orders.