Boston Market

While the food is reliably delicious, the service and poor management overshadow the food. I placed a large catering order for Thanksgiving, I arrived 15 min prior to my SCHEDULED pick up time and then waited an hour and a half on a line that I hoped was for pick up orders. There were 2 different lines outside, no signs and no staff there to explain what each line was for. When I finally made it to the counter I was “greeted” by a less than friendly employee who seemed to be in no real rush to help me. The staff were completely unapologetic over the extremely long wait and their disorganization.

Great food, but waited in line 2 hours to pick up our on line Thanksgiving order we ordered a week before Thanksgiving. They definitely need to improve their process.

Poor planning on their part. Food was great, not worth a 2.5 hour wait. When you order, and are given a time you expect to show up and have it ready to go. Not stand in line for 2.5 hours, then wait for them to pack it up for you. If the food didn't taste great this would be a 1 star.

Yummy!! Generous portion for the sides too! 3 piece dark meat with 2 sides and kid’s meal with 1 piece dark meat and one side, a drink and cornbread is a good option to get it to go! :) friendly staff!

The food tastes home cooked. Delicious! Nice variety of sides. End your meal with my favorite carrot cake. You can judge a good restaurant by the manager & his staff. The routine and ambiance is welcoming. This manager demonstrates knowledge and leadership. The staff is friendly, kind and understanding. I like it here because I'm welcomed like a good neighbor.