Pandora Jewelry

Outstanding customer service!nThe store follow health protocol.nThe sales personell always smiling and helpful.nud83dudc4fud83dudc4fud83dudc4f

Was looking for something special for Xmas and they had it and held it. Thank you

Wow, such amazing customer service. I walked in with my boyfriend unsure of what we were looking to buy as a gift for his goddaughter. Lourdes was very patient and helpful with us, and she pointed us in the direction of the perfect gift. Samantha, the manager, was amazing and went above and beyond to wrap our gift so beautifully for us. Thank you so much for the wonderful experience! Btw, they loved it! :)

What an absolute disappointment. Live in Australia so only here once per year. Bracelet bought in July 2018 and broke - actually fell off my wrist. Because I was overseas when it occurred I waited to return to the store where it was purchased but as it was now over a year the General Manager told me that I could buy a new one! Really? That’s helpful. Given the amount purchased at Pandora worldwide by my entire family I was at least expecting more than that. Repair? Nope! They come from Thailand so that’s not an option. Not even sure what that means. Discount with return of broken one? Something that would encourage purchasing more. It wasn’t just the outcome it was the attitude of welcome on walking in vs the attitude when I said I had a broken bracelet. What a difference. So buying there may be fine but have a problem? Throw it out. Don’t walk in unless you want to be publicly humiliated. Lost this customer.

Horrible Horrible experience. I shop at pandora quiet frequently and I had a problem with one of my purchases. I went to this store and the manager was the rudest person I have ever encountered. I am explaining the situation to her and she is not even listening and she explcitly told me I am irresponsible and my ring broke because someone stepped on it when if she was listening would have understood what really happened. Horrible service even worse of a manager this is no way to treat customers and it is dissapointing because with all the money I spent at pandora this manager made me regret it. Never shopping at this specific location ever again.