Avalon Morningside Park Garage

Zero stars for me. Brand new car have big scratch on bumper. People there do not know how to drive. They told me I should’ve checked the car before I left. I only go one places when I come from the parking garage , I go home I have a Big garage.... ud83eudd2cud83eudd2cud83eudd2cud83eudd2c Plus I gave them a big tip every day so my car can be safe. So upset!!!! ud83eudd2cud83eudd2cud83eudd2cud83eudd2cud83eudd2c One guy parked my car one day and put a big scuffle mark on my dashboard. That should’ve told me Run.

This happened to my daughter on nov 15, 2018. Hard to believe but true! she said “The parking attendant here was terribly rude, insensitive, inflexible, angry. This morning I was literally 7 minutes early for my reservation I made with Spothero /ParkingPanda, and the attendant coldly told me to reverse my car and wait outside (despite the danger of traffic building up on 110th). No one else was trying to enter the garage behind me, so I didn’t understand his impatient request, but I started to do what he demanded. While I was visibly nervous about backing up my car in the narrow tunnel squished between four other vehicles, the other attendant on duty told me I could just move up my car into an empty space for the time being. I did so and thanked him. Not one minute later, the first angry attendant stomped over to my car and waved his arms to open my window. He shouted, “I told you to get out! You need to wait outside!” I let him know his coworker kindly told me to pull in because it was too hard for me to reverse back out into traffic when in such a crowded, narrow tunnel filled with cars. He repeated his demands for me to reverse out. It seemed as if he was projecting and taking out anger on his customer, which is unacceptable. I asked to speak to his manager and he claimed he was the manager, but I think he was making this up, as it’s hard for me to believe that an experienced manager would treat customers this way. In the end, after canceling my reservation that would’ve started 2 minutes later, I managed to do a tight u-turn instead of reversing out into traffic. Still, it was a sour start to my morning and I don’t wish this service on anyone. I can’t speak to anyone else who works there, but ONE angry employee can continually ruin service of a business if this isn’t addressed.”