Happy Valley City Hall

I went this morning to get a passport for my daughter. The staff here are incredibly friendly and helpful! I didn't have all my copies of paperwork and the staff member helping us was very patient and thorough. She was willing to continue the paperwork that she could while I waited for a document to be sent over to me. The whole process was very quick amd we were in and out in less than 20 minutes! Thank you Happy Valley staff.

Professional and knowledgeable staff is available to assist you with answering questions with a smile.

I have never felt so robbed in my entire life. paid well over $1000 worth of fines for my first speeding ticket. went to the high risk drivers course... they don't care. the staff working behind the counter are incredibly rude and disrespectful. they do not care about helping people. dishonorable judge larry blake based my fine completely off of my car and not my 12+ year clean driving record. 82nd dr and HIGHWAY 212 is a SPEED TRAP! a 5 lane highway going downhill is posted at 35 mph! and then you take a right onto jennifer AVENUE and a 2 lane road is posted at 40 MPH, over train tracks. makes absolutely no sense. the judge does not care about the circumstances he will profile, and stereotype you when giving you your sentence

Ugh.... the staff are intolerable! They are so rude and disrespectful. It’s like they get their kicks out of watching people be frustrated . They offer no help as to what will be needed for anything your trying to accomplish. We are trying to get passports renewed for our kids and it’s a taxing process on its own, but it’s even worse when you have people who know what’s necessary to get the job done but don’t offer any help whatsoever and than mock you when you ask questions to better understand what steps you need to take next. Been there three times and still haven’t gotten the renewal! Just tell me everything I need to know the first time! The hours for passports are a joke! Very dissatisfied with the poor customer service.

Just love the little labyrinth...