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Legacy Flooring

18030 Kent Lane, Neosho, MO 64850, USA
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Detailed Information
Openning hours
  • Monday 7:00 AM – 1:00 PM
  • Tuesday 7:00 AM – 1:00 PM
  • Wednesday 7:00 AM – 1:00 PM
  • Thursday 7:00 AM – 1:00 PM
  • Friday 7:00 AM – 1:00 PM
  • Saturday Closed
  • Sunday Closed
Reviews
Brad Osborn (09/23/2020)
Bought flooring from lowes and process went fairly good. Legacy flooring installed on the date scheduled but didn't have all the transition strips needed for the job. We have contacted them and lowes several times with no results. They set up times to finish but never show up. Lowes needs to find another installer. About to take legal action. Don't use these people!!!!
Eder Juárez (10/12/2020)
wonderful installation of the floor, the communication a little bad but my wife fascinated with the floor
Fred Hunt (01/27/2020)
I had Mark and his crew install carpet in 2 bedrooms and livingroom. They did a great job for us and was very friendly people. I would highly recommend these guys. Thank you to them.
Tracy Weiser (02/10/2020)
The carpet installers that I had did a great job, it is the call center and scheduling process that is horrible! I was scheduled to have carpet installed last Tuesday had gotten a confirmation call that they would be here between 9am and 11am. I sat around and waited, finally at 10:50am when they didnt show, I called the install office at the store, they called for me and said they couldn't do it that day! Furious We rescheduled for the next day, but we were supposed to get a snow storm and told the call center I knew they would again call me to reschedule. Sure enough that morning they call and reschedule for a day I have to work!. I rearranged my whole week of appointments, and miss work because if their lack of customer service! Legacy is a flooring company I will not use again!
Jessica Shank (01/02/2020)
Went to Lowe’s in November and ordered carpeting for my entire house to be installed January 2 & 3. My house is over 2000 sq. feet and it’s full of furniture. I spend New Year’s Eve and New Years Day with my husband prepping my house, taking apart furniture and moving it, etc. My entire house was dismantled. Get a call January 2 from Legacy saying they can’t do it this week, they’ll be here next week. I am incensed! We canceled the entire thing with Lowe’s and now I have to put the house back together with no new carpet. Lowe’s should be ashamed and so should Legacy.
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