Randy's Jewelry Inc

Hi everyone, I would just like to share some information I experienced at Randy’s jewelry in Troy, Mo. I wanted to purchase a graduation ring for my daughter who graduated highschool in 2020. I had no idea where to even begin. I went in to Randy’s and was waited on by the nicest person. Her name is Dawn Simpson. She and I talked about “things” not even pertaining to the ring in the beginning. I felt extremely close to her by the time we got down to business. I told her exactly what I was looking for. She drew me a picture of what she thought I wanted and it was beautiful, even on paper. I said that’s it. I was sold at that point. I never even had to shop around. Customer Service is very important to me and Dawn supplies the best. I made payments on the ring as was expected and Dawn kept me up to date on the ring at all times. It just got more beautiful each time. Dawn and I have since become friends. We talk all the time. She was completely honest with what she said and when it would be completed. Everything was perfect. My daughter received her ring before her graduation party and absolutely loves it. She hasn’t taken it off since. I highly recommend Randy’s jewelry and I highly recommend Dawn to help, especially if you need help figuring out exactly what you need. She will give you her undivided and attention and will always make sure your questions are answered in a very timely manner. I’ll be going back there for my next jewelry purchase.

Very clean, homelife atmosphere. Everything was very sparkly. I was greeted by a very friendly lady who went above and beyond to make me feel comfortable. She shared some of her unfortunate moments in life so I didn't feel so low. Thank you Randy for having hired such great help.

Always friendly service! Love their updated showroom and beautiful selection.

Stopped in for a watch battery and service was great. Spent maybe 5 minutes in the store and left satisfied

As always a great experience. Friendly,helpful and knowledgeable. Will be back again.