Genuine Maytag Home Appliance.

I purchased a stove, dishwasher and refrigerator with an icemaker from Genuine Appliances in Arnold on August 29, 2020. There were a few hiccups along the way, sending the wrong dishwasher and a few scratches on the refrigerator door.nnHowever, Jesse the technician who installs the appliances returned the next day with the correct dishwasher and some paint to cover the scratches. While he was there I asked about my icemaker which they just installed the day prior. It had only made 2 icecubes in 24 hours. He looked and said the icemaker water line was probably bad and the saddle valve would need to benreplaced. I explained I paid for the icemaker as well as set up and installation for all three appliances including the icemaker. He said installation only includes installing it in the freezer which is two screws. He said if you want us to fix the icemaker water line it would be an additional $70.00. I said i thought that's what set up and installation was for? Guess they must think you don't need water to make ice? Had I known i would have paid the additional fees at the time of purchase. I could of had everything done in one day instead of them coming out on three separate occasions. Jesse advised of what part I needed and it was only about $10, yet they want to charge me an additional $70 dollars plus parts on a $10 part that should have been included from the get go after spending 2K on appliances.nnI called the store today to discuss, spoke with Brian. Hmmm was a real treat he was to deal with and the reason I am giving a two star review to warn other customers of these hidden fees and the arrogance of Brian at the Arnold location.nI advised of the purchase of my icemaker as well as the installation cost I was given for each appliance by Brad when I purchased the appliances. Brian told me the $149.99 was only for the set up of the dishwasher which only required them to plug in and hook up the water line that was already there. I tried to explain i was told differently by the salesman I purchased the appliances from. However all arrogant Brian wanted to do was tell me about Home Depots installation prices. If I wanted to hear about Home Depot, I would have went there instead of Genuine Appliances.nBeware of hidden fees prior to purchasing appliances and hope you don't have arrogant Brian as your salesman. If you do, please walk out the door and go across the street to Home Depot.

I've bought a dishwasher here at a great price. Staff was very easy to deal with.

Very courteous staff. Very good prices. Not out to just make a sale, they give very sound advice to ensure customer satisfaction.

I bought a washer from Loews and it quit in the 1st month,Loews offered to Fix. After much discussion I got money back, went to Maytag Store bought a beautiful washer ,bigger and cheaper. Then I recently bought a brand new Maytag Stove, glass top Fantastic Oven. I went in there with a stove already picked out and he told me the one I bought was jut as good since I didn’t need all the added features on other stove. Right before the shut down I purchased a dented refrigerator for aFantastic Price. Will be delivered this week, MY CHOICE to wait.nGreat Store great owner, very knowledgeable and Vey Fair Priced.nI will never ever deal with a big box store AGAIN, they (Loews) were absolutely horrible, did without washer for almost a month.nThe owner also has answers if you have anynQuestions. Great Delivery Service TOO

I have gotten all my appliances from them and Brian and John are very helpful. I just bought a microwave and John looked and had one in stock. My appliances are fantastic! I would recommend them!