Home United States Missouri First Community Credit Union

First Community Credit Union

102 Kate G Ln, Fenton, MO 63026, USA

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Detailed Information

Place Types Atm
Address 102 Kate G Ln, Fenton, MO 63026, USA
Coordinate 38.5068406,-90.4441851
Website http://www.firstcommunity.com/
Rating 3.8
Compound Code GH44+P8 Fenton, MO, USA

Openning hours

Monday 8:30 AM – 4:00 PM
Tuesday 8:30 AM – 4:00 PM
Wednesday 8:30 AM – 4:00 PM
Thursday 8:30 AM – 4:00 PM
Friday 8:30 AM – 6:00 PM
Saturday 8:30 AM – 12:30 PM
Sunday Closed

Photos

Reviews

Stephanie Martin (03/26/2020)

In the drive thru currently and their staff is rude. They could use some help in learning to be courteous and helpful with their members. This is really sad to me. I had my identity stolen and am stressed enough and to have to deal with their rude staff is just the icing on the cake right now. How awful! A few hours of customer service training might do your staff some good.

Taylor Tullmann (11/27/2019)

Worst bank I’ve used. My father passed away in 2017 and I opened up accounts with them and put the money in there. We pull sell his things as you do after someone dies and I had large checks with big amounts on them. I’ve never had my checks held there. I only speak with one manager there because she knows the story and my account history of the large amounts of money I’ve always had. That manager wasn’t there today, I knew I should’ve waited. The bank teller who helped me today wouldn’t check my other accounts or my history with the bank to see I’ve had big amounts of money in there for 2 years now. She put a hold on my check and refused to take it off. Canceling all accounts with them, because apparently they don’t know how to do their job and listen when a customer comes. There’s a reason I only deal with one specific manager when it comes to my money. What a shame. I very highly recommend you do business somewhere else because these tellers are a joke and don’t listen.

Richard c (05/16/2020)

I have had various accounts here over the last 10 years. Their In person customer service is great but the 2 guys ive spoken with on the phone(I assume they are at the chesterfield location) are terrible. They were short and cut me off when I was trying to ask a question. The guy I spoke with today was acting like I was wasting his time for having to ask a question.

Stacy Wade (08/03/2019)

My husband and I just opened a couple accounts here. We dealt with Tracy, we had a ton of questions, different scenarios etc. She was so patient and informative. We could not of been happier with our experience here. She is a very valuable employee. I hope they know that. ud83dude01