Metro Appliances & More

Cheap

This store is the best. Best prices and customer service ever. We live in OKC and my mom lives is the Miami Ok area. We have purchased a stove in the past and last week they delivered a dryer to her. The gentleman that delivered it was beyond great with his customer service. Highly recommend!!!

They were friendly & knowledgeable. They didn't have what I wanted in stock so called the next closest store & found 1 for me. They'll get my business from now on

** Update**nMetro appliance was able to loan us a microwave while awaiting repairs from the GE supplier. It was extremely nice of them to do so since the repairs (waiting on parts and repairmen) took approximately 2 months! Although we did have some minor complications initially with our new kitchen, it appears most of the issues were not directly related to Metro.nAwful customer service. We purchased an entire kitchen from Metro Appliance Joplin and had difficulty from the start. While building our home we placed our order several weeks before the merchandise was needed in order to properly plan delivery. Our first problem was that we were sold the wrong size hood vent (I was never given an option and didn't know they came in different sizes.) This led to a delay with our cabinet installers who were building the hood. Then the refrigerator that I had purchased was not available when delivery time came. I paid for it, but there was not one to be found! We were given a temporary fridge and then had to AGAIN leave work to meet delivery people for the permanent replacement. I was told this was an upgrade but would not be charged the difference. One of my goals in my refrigerator choice was the ice maker. We will now be BUYING an additional ice maker as our fridge can hardly keep up with our daily use and is useless on days we are filling water jugs or small coolers for ball games. Our trim package for the microwave was given to another customer as theirs was dented so we had to wait for another one to arrive (remember...I ordered EARLY!) And now, less than 9 months after moving into our home our microwave has stopped working. It quit on Monday and Metro told us someone would be out Wednesday from GE. The GE rep said it would be a week before they could come out to check it, maybe longer if parts were needed. Mind you...the computer went out and door doesn't open and there was food still inside. WIth multiple calls to the manager to explain we would have rotten food in our home and heavily rely on our microwave, he has been extremely poor about leaving my husband on hold or not answering/returning his calls. I sincerely hope I can update this post with how they helped us to resolve our current situation, but at this point I would not recommend using this store.

We bought a dryer on the first and had it delivered by 9 am in the second for free! Oh yeah and the dryer was the was the cheapest in the area Lowes carries the same one we got but for $50 more and we would have had to wait a week t I have it delivered! The delivery man was great it was a bit muddy out and he offered to sweep the floor after he was done!