Hibbett Sports

Good selection of shoes and clothes, but the customer service is horrible. Never greeted when you come into store. Workers standing around talking about personal life, current manager very unfriendly! I haven't had good customer service several times I have stopped in. You have to get someone to wait on you at shoe wall, because the workers are standing around talking about their personal life.

Merchandise is very low and I purchased a pair of Nike shorts for a family member . I live in a neighboring state and when I got home I noticed the shorts had a snag in the material resulting in a line almost completely across one side . I took them back after calling the store and was told it was ok to do so. The store associate Dedra was very nice and helpful . Her manager Ms. Leslie ? was walking to the front of the store with a new worker explaining how to clock in. As she approached the adjoing register Dedra explained that I was the one returning the defective merchandise. Ms. Leslie became a bit upset and began telling me she couldn't do a thing about the defective merchandise because I didn't have a receipt. Dedra presented my receipt from a couple days ago and then Ms. Leslie was concerned because the tags were missing. She informed me that without tags for all she knew the shorts could have been worn during practice and gotten snagged. Im a bit confused as to what she meant by the practice statement . She automatically assumed the person receiving the shorts was involved in some sort of practice . Anyway. The tags were missing because I gave them as a gift. I was raised to always remove tags before giving. I did have original receipt from only 2 days before. I was allowed to exchange the shorts for another pair just like them as I requested. However I was informednDo not bring anything back without tags evernMs. Leslie stated this is a ONE time thing. So if you shop at Hibbetts in West Plains be sure and examine merchandise before purchasing , be sure and leave tags on after purchasing and keep receipt.

Today my granddaughter went to sports Hibbett Sports in West Plains. Mo. And the girl was really rude! For no reason!! Wont be back!

Didn't have my style gates or shoes

Great staff and great selection of quality, name brand merchandise...nDefinitely will be going back...