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U.S. Social Security Administration
U.S. Social Security Administration
U.S. Social Security Administration
Reviews
Teri R (08/11/2020)
My daughter’s father recently passed away, I called about survivors benefits. The first girl I spoke with, Kara, was VERY kind and empathetic to the nature of my call. She was informative, patient and thorough. I had the application appointment over the phone with another person, Allison, a week later. She was VERY rude and short with me. I felt I couldn’t ask any questions. Not impressed at all. After more than 30 days (as promised in writing) and no correspondence, I called for an update. This time I spoke with Donell, she seemed very frustrated and busy, but overall tried helping and being polite- at first. She couldn’t give me an answer to any of my questions and was very rude with her tone when I asked when I should call back or if she could give me ANY sort of timeframe for correspondence. She was absolutely NO help and quite unprofessional.nI would think when talking to people who have just lost a loved one, these employees could be a little more courteous and kind - not to mention it’s unprofessional to begin with as a representative of any company.. I’m absolutely disgusted with the experience I’ve had so far and hate that I have to call back again.....
Cassie Harrison (11/15/2019)
Slow!! Plan on waiting for hour half-2 half hours for every visit. Don't come in thinking your going to be seen withen 30-hour wait. Don't plan anything, go with an open schedule. People are very very nice workers.
Joko Koasasi (06/28/2019)
I am experiencing a good service here. I dont really know why they got so bad rating. I went there to get a social security card. It's simple and relatively quick, u just go inside the building, register via the automated machine, and wait for your turn(my waiting time is about 15mins) and then the officer will serve u. The one that serve me really helpful and polite.
Arturo Esparza (03/29/2020)
I saw a notice that it will open the 27 of March I Just need to doble check
Rachel F (07/29/2019)
A very nice lady helped usud83dude01 we were in and out of there within 10 minutes!
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