S & D Equipment Co

Service was great. Stephanie is awesome and willing to help any way she can but she isn't the only one; I went in today for a coil and points for an old saw, met David and he searched for 10 minutes, finally found one, made sure it fit my saw, then asked if I needed pointers or anything else. It's isn't the cheapest shop around but, for the service, I'll take it, recommend it, and will gladly go back. Actually going back for more money morning.

You know this place has parts I was needing and at an affordable cost. The only downfall I had seen was even though my part was good they kept insisting the part was needing to be replaced which would have cost me quite a pretty penny. Luckily I only bought what I needed and my chainsaw works great now so I would still recommend them and know what you need.

I TOOK MY CHAIN SAW IN FOR BASIC SERVICE AS IT WOULD NOT START. THE STAFF PERSON WHO GREETED ME AT THE COUNTER IMMEDIATELY SMILED AND SAID ALL WAS GOOD, THEY WOULD TAKE CARE OF MY NEEDS.nnI GAVE THEM A GO AHEAD TO FIX IF UNDER $100 OR THEY WERE TO CALL ME. THEY CALLED ME AND INFORMED ME THAT MY CHAINSAW WAS READY AND IT THE TOTAL WAS MUCH LESS THAN WHAT I EXPECTED.nnI HAVE USED S & D FOR MANY YEARS, YET TOOK THE TIME TO GIVE THEM THIS CREDIT OF GREAT SERVICE.nnTHANK YOU

Excellent selection and service. Would highly recommend.

2 weeks earlier I bought a new mower from the OTHER STIHL dealer on South West street.nNo “hello” when walking thru their door, had to find someone to help me, they had very little product knowledge. After purchase no “thank you”. Man helped me put it in my truck!nThen visited dealer on South Rock Road, not much better service after sales person yelled across the store if I found what I needed.nThen S&D yesterday! Wow the woman knows her stuff, asked about my needs and gave a great recommendation for new STIHL trimmer, blower and accessories. Registered my product, gave promotions on products, put I together and showed me how it works. While waiting on my purchase she helped several others and was courteous and very knowledgeable.nAt least one great shop in Wichita, she and the owner provide excellent customer service.