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Monkey Bytes Computer Repair

853 N West St, Wichita, KS 67203, USA

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Detailed Information

Place Types Electronics store
Address 853 N West St, Wichita, KS 67203, USA
Coordinate 37.69998,-97.3900028
Website http://www.monkeybytesrepairs.com/
Rating 4.4
Compound Code MJX5+XX Wichita, KS, USA

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Reviews

leemur cha (07/31/2020)

Giving it three stars because I've worked with Monkey Bytes a few times and they've been professional, courteous, and skilled in the past. I've been happy to give them my business. This most recent time, I had a fairly easy ask (update) and it went past the time limit (5-7 business days). I had to be the one to keep up contact just to figure out what was going on. Then I was told to continue communication with text -- I did so and then called them when I didn't hear anything. Was told that they didn't receive a text. Then it took and additional day on top of that. Nearly two weeks for what should have been a week max to do a computer update (that ended up being a simple reinstall). The cherry on top was that the guy I interacted with both times was aloof and condescending. I get that people in the IT industry pride themselves on not liking people, but it was like he wasn't even trying. I'm hoping this was a one-off and that things are good in the future.

Bruce Larsen (11/10/2020)

Took care of my locked up losing data terror! A great guy to do business with and listens to customers close enough to laugh at the right places.

Aide Robles (02/18/2020)

I took a pair of Beats headphones to get repaired in August and was told it would be $40 after they fixed them. I would have liked to have known the cost beforehand, but no big deal. The hours that they are open are the times that I work and they are not open during the weekend so I honestly forgot about it and did not pick them up till six months later. A courtesy call to remind me what have been nice but I never received it. When I picked them up I was charged $65 which was $25 more than I was quoted and when I asked why he said he told me he had to replace a part and that they sat at his shop for almost a year. I will never go back.

Gejmx F (06/25/2020)

The technician that helped me was very honest and knowledgable. I couldn't get my desktop to show up and he helped me for free!!!! I will definitly go back to this store next computer issue I have.

Jakob Wegner (04/02/2020)

Professional and quick! Also extremely reasonable prices compared to other competitors in town. Would recommend to anyone. Had laptop screen replaced for half the price other businesses quoted.

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