Manhattan Radiology, LLP

Great group. Great to work with. Very honest and efficient.

I have never been treated so badly. While waiting for my husband I sat and listened to the 3 women at the front laugh and talk about a lady that was on the phone. These 3 women should be working on their customer service. They are just rude and snotty. Done with this place!!!

There billing statement makes no sense.

I went to the emergency room March 24, 2019 for severe pain in my hip. The doctor on call sent me to X-ray. The technician had trouble using the machine and had to call for someone else to show her. Although this caused more pain, I would not have written a review. My anger comes from receiving my first I’ll bill the week of May 27. I was in Washington DC and paid the bill on my return June 7th. June 12th I received a “Curtesy Letter” stating they were doing me a favor not turning my bill over to collections. I could pay the full amount, agree to payments or choose for it to go to collections!!!! I called the accounting office who let me know my account had been paid. I’m aware of that since I pay my bills when I receive them. She told me I had received 3 bills. I had received 1 and I paid it. I was told they have guaranteed mail return and they had not received a bill back. Your money turn over was 2 months. It took two weeks to receive the radiology report. I will never use Via Christi again but will go to Topeka.

My mammogram has always been covered by my insurance. They do not take Cigna Insurance so I was left with a balance and they do not take American Express for payment. I was told I would have to travel to another town for my insurance to cover this because there is no other facility in this area.