Paola Family Dentistry: Travis Howard DDS

Doc Howard was great! All of the staff, from the front desk to the dental assistant, were all very kind and helpful. I had to have THREE teeth extracted. He made sure I was as comfortable as possible. I didn't have any pain during the procedure. Unlike other dentists I've seen, he was very kind and straightforward about what else I need to have fixed. My family and I will be making Paola Family Dentistry our family dentist.

I went for a cleaning today and took my almost 2 year old for his first cleaning as well. This was my first outing with my 6 week old AND my toddler. I was so nervous about this all morning. The staff went absolutely above and beyond to make this appointment go as smooth as can be. The receptionist came and rocked my baby’s car seat while another staff sat on the floor with my toddler and colored while I was getting my cleaning done. I can’t thank them enough for their customer service!! Oh, and they made my son feel comfortable enough to sit perfectly through his whole cleaning ud83dude01 I HIGHLY recommend Paola Family Dentistry! They truly put the “family” in their name!

Dr. Travis Howard and his staff are first-rate in the dental field. They are personal, caring, and professional. I have had several dental procedures performed by Dr. Howard and he explained each one in detail and all treatment was pain free. I have worked in the dental field and this is the only office I will go to.

Was on time and they quickly worked thru the appointment items and got me out before I expected. Great work by everyone!

I am currently disputing issues with this place, unfortunately it has been a nightmare. I went in and the lady that does billing said my insurance starts over in October, I said, no I think it rolls over in January, but she said she was looking at it and it rolls over in October. So if I got all my work done in 2 weeks I could use insurance right away and get my partials in Oct , so we schedule 2 extractions and 6 fillings in one day !!! Just to find out my insurance DOES NOT roll over in oct it rolls in jan like I had said so here I am no teeth to chew my food, my gums and the top of my mouth are all cut up and its very painful TRYING to eat with no teeth to chew food till JANUARY !!!! Then my bill went from over 8-900 down to 380 after a already paid 650 on it, then it shot back up to 571, I call them they tell me oh no its 450, even tho I'm looking at the bill they sent me. Then I start to notice money being taken out of my account by them, without my knowledge of course 228.48 so far they say its a system error, then they said its a pmt plan they set up but didn't tell me they done this. Im fed up and ask to speak with management or owner weird the person is gone for 6 weeks. The Dr was amazing, the girls that help the Dr, were amazing, the lady in billing , NOT impressed with her at all. And just FYI, she never would call me or talk to me, the nice little receptionist has to go back and fourth to get answers that are bogus from this billing lady. I will not go back, ill get my partials elsewhere which is very sad cuz I feel like Dr.Howard would have done an amazing job making my partials. But I urge ppl to keep a very close eye on your dealings there. At this rate with this billing lady, ill be making pmts till im 80. And I can only hope SOMEONE contacts me to make all this nightmare right.