Map
Detailed Information
- Place Types Pharmacy
- Address 720 Eisenhower Rd, Leavenworth, KS 66048, USA
- Coordinate 39.2679287,-94.9200724
- Website http://www.dillons.com/stores/details/615/00040?cid=loc_6150004
- Rating 2.3
- Compound Code 739H+5X Leavenworth, KS, USA
Openning hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 10:00 AM – 2:00 PM
Photos
Reviews
HORRIBLE customer service. They failed to refill my scripts that were called in on 10/13 for very important medications that I literally need to function. I go on 10/17 to pick them up and they had no clue about them. At first they tried to say a doctor hadn’t called it in and when I told them that no it was and showed I had them pending On my Dillons prescription app, they then tried saying it was too soon to fill, which again, was not true. I already waited 25 mins in line behind someone else and only to be told I would have to wait 20 mins more or come back. When asked why none of them were ready they said “because we fill a lot of scripts everyday”. That’s not an excuse. You dropped the ball on important medications. Own up to it. Instead of apologizing, I was then told “every minute I waste talking I don’t get to fill your scripts”. I am definitely transferring to a different pharmacy.
Rudest people on earth. Like, severe mental problems. Six attempts later and I still don’t have my medication renewed. And they don’t bother to tell you until you show up
My wife and I recently transferred our prescriptions to another pharmacy for all the same reasons reported by others. They are very slow, not polite, unwilling to work with your doctor, constantly out of needed drugs, etc.nnUpdate...since switching, the pharmacy we moved to is SIGNIFICANTLY more affordable.
Always take care of me even when they are clearly overwhelmed.
When calling, be prepared to be on hold for several minutes. Usually put on hold 3 different times before actually being helped. Also, It should not take 3 or 4 days to fill a prescription. Especially pain medication, nor should you be treated differently because you are taking pain medication. I only go to them because my medications are the cheapest there. I would switch pharmacies if I could afford to.
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