Kc-Loft-Central

I hate leaving people negative reviews, but I can't get across to this company any other way. I've rented through KC Loft Central for a year and a half now. They have terrible communication. Don't set your rent up for autopayment, because they will randomly charge you late fees. I had to call and talk to someone 3 different times for them to take a late fee off that shouldn't have been there. Now that I'm trying to move they've made it impossible for me to sign a lease somewhere else. I applied to one place, and they told me for 3 plus weeks that they weren't able to get ahold of anyone at KC Loft Central to do a rental verification after leaving multiple voicemails and emails. I thought it was sketchy and probably on them that they weren't able to get ahold of anyone at KC loft central, and ended up applying to other buildings after it had taken about a month and they still hadn't gotten ahold of anyone. Now I have another rental company trying to do a verification with KC Loft Central, and they can't get ahold of anyone either! I've personally started calling them to ask them to do the verification. I went into the office yesterday and was told by Stephanie that she had already sent it on to Shay to do it. I talked to Shay this morning, and she tells me Stephanie never sent it to her and she was going to talk to her right then. I get a call back from Shay a few minutes later, and Stephanie says that she just recieved it this morning (even though yesterday she told me she already had it). Now I've been told that their computer systems are conveniently down, so they can't complete the verification anyway! They have caused me to lose so much of my money and time applying to multiple places, and are now about to force me into homlessness by refusing to verify my rental history. I'm to the point of calling my attorney. They're insanely unprofessional. On top of all this, they also will shut off power and water in the entire building very frenquently. At least every other week, and sometimes multiple times a week.