Map
Detailed Information
- Place Types Pharmacy
- Address 15260 Broadmoor St, Overland Park, KS 66223, USA
- Coordinate 38.8516339,-94.6657288
- Website http://www.terminix.com/
- Rating 1.8
- Compound Code V82M+MP Overland Park, KS, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Reviews
Service was fine when performed by technician.
They took over our account from Insight and never even informed us. Insight charged us for the last visit but never came. Terminix said they would come today between 8am and 10am. We confirmed the date and time 3 times over the phone. No one showed up. 25 minute wait on hold for customer service only to be told they changed it to another day and didn't tell us. Tried to get it rescheduled to a day that we would be home, and they hung up on me. No call back and I can't wait on hold for another half hour because of their mistakes. Switching service today. Stay far away from this shady business!
This has been an entirely awful experience. I schedule an appointment online for service in a vacant home. After sitting in the home with no furniture for over two hours and past the appointment window, I attempted to call customer service where I was on hold for over 45 minutes. Once I finally spoke to someone, I was told the Technician had already gone home and thought the appointment was later in the week. I reluctantly scheduled a new appointment but a few hours before the appointment I received a call from the technician saying he had a doctors appointment and needed to reschedule. I very reluctantly rescheduled the appointment again for 8 AM the following morning. I was told I would be the first appointment and he would be there promptly at 8 AM. As you can probably anticipate, when I left the home at 8:45 no one had come by yet. To make matters worse, the local number forwards to a call center with extremely long hold times and despite being promised calls back from the local manager, they were never received. I would recommend everyone stay far away from Terminix and stick with local companies.
This isn't Terminix this is another call center trying to steal their calls.
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