Dry Clean Super Center

I have dropped a coat, shirts, pants in total of 16 items. Few days later I picked up the items. I took them home and was looking at the clothes and was missing a white shirt. I counted 15 items. So I called the store and told them about all this. The manager wasn’t apologetic or cared to fix the problem or offer me any satisfaction. I have been with them for a long time and I thought that they will make it right. This shirt they lost I purchased in Europe and wasn’t cheap. Never again. I hope no one goes through this lousy treatment and attitude.

I bought my $400 UGG comforter and it came back matted down and stunk worse then before ud83dude14nnThe people that worked there were very nice.

Love this place people are friendly and price is reasonable

I have been a faithful weekly customer of this cleaners for years. Even after a mishap of ink pens ruining two pairs of my pants they made it right. I started using this cleaner when I worked down the street. After moving jobs I still continued to drive across town to use their service, mainly because of the great customer service from Kimmel.nUnfortunately this business recently sold as Gary retired. The new owner put in new equipment the day before I left my pants to be cleaned. Needless to say they look horrible and one pair of my pants looked terrible and had a tag on them stating sorry, we did all we could do. Really??? They were only a couple months old and had always come back from the cleaners looking like new...until yesterday. The new owner, Alex, has NO customer service skills and did nothing to make this right. He wanted to keep trying to clean them but they were already ruined. I asked him to simply replace the pants as I had already went to the store today and replaced them. Luckily they were half off. He said I shouldn’t have gone out and bought more pants as he had not instructed me to. Who is he to tell me if I can purchase new pants or not???!!!!! He ended up telling me to get out and take my business elsewhere. I had already made up my mind to do so. If this is how he is going to run this business then he will not last long. He is also raising the prices.

Dry Clean Super Store, 13900 W 135th (Santa Fe East of MENARDS, North side of 135th). Their prices and quality of dry cleaning is excellent.. I found out about this place from a Royals Team Player’s Wife.. she drives from South OP to bring things to be cleaned. Their Tues special to clean bedspreads, comforters and quilts is $14.00 each.