Olathe West Dentistry

I'm one of those that doesn't enjoy the dentist but I can't say enough good things about this place and their expertise. Very clean and professional, everything was done with the ease of the patient in mind. Really happy with our new dentists. And the children's office next door is amazing! My kids felt comfortable with their dentist.

I was very impressed by the dentists and staff here, the office is also very nice. Everyone was helpful and friendly, more importantly they made me feel very comfortable. Thank you to everyone at this office; I look forward to my next visit!

This is the best dentist I have ever been to!!! Everything is so clean and modern! The staff is super friendly and upbeat. They are always in a good mood. They give off a vibrant energy and make going to the dentist a great experience. I hadn’t gone to the dentist in 2 years because I absolutely dreaded the thought of it, but Olathe West keeps me coming back. Dr. Fechner is easy to talk to, professional, and very put together which make a great impact. Angelica made my visit easy and got me back to the room super fast. Kassy was super sweet and engaging. Mary is the best!!! She informed me That my gums receded slightly and recommended a toothbrush that I went and bought that same day! Thank you Mary for being so engaging and aware!!!! She is so professional and I am so grateful for her informing me and taking the time to talk to me about my dental health. I loved knowing what I can do to prevent further damage. She is a perfectionist and takes time to be very detailed. This makes me feel at ease because we only get one set of teeth, they don’t grow back and dental work is so expensive! I have a partial set of veneers and I love them. I wouldn’t trust my teeth to anyone else. If you are looking for a friendly staff and an amazing experience- this is the place!

Dr. Robert Fechner was incredible!! Very upfront and informative! After the initial exam we went over a VERY detailed “plan” talking about ALL my options. Believe me, I’m the last one in line to go to the dentist, but i had instant trust in this man and won’t go anywhere else in Olathe! So thankful we found a dentist here!!

I was supposed to be seen today at Olathe South dentistry. as someone with anxiety I did all of my pre-checks and explained what I needed. I called this morning to verify my appointment and a couple other things and was told that they didn't have me scheduled today at all.that is a huge problem because I needed a root canal and I have a tooth that badly needs addressed So they asked me to reschedule again or they would call their other offices to try to get me in. I agreed to be seen at a different office. They called me back to confirm that they could find one but they left the voicemail on my husband's phone. Once we finally got all of that squared away I spoke to the people at Olathe West and began to explain what I needed explained my anxiety so on and so forth Even spoke to the office manager who was incredibly kind. They asked me to come before my appointment to try to get enough time for everything so I did. And when I got here they took their sweet time with everything although the front desk lady and the assistant were very kind. I used extra PTO to get here early just to have my time not respected. And then things progressively got worse. I was panicking about being in the new place and the shuffle. Things that I had already explained to them. I wanted laughing gas because I usually use that to remain calm at the dentist but they charge $100 for it so I couldn't do that. I told them about my PTSD and panic disorder and about my preference with having my blood pressure taken, expecting that it's going to be high in a new place and how I've been instructed by my doctor to just retake it when I get home. They took it and made a big deal about how it was high. I told them that I had already informed them that it would be. They wasted more time, an hour and a half after arriving they still not had started the procedure that I scheduled for. And then the dentist sent the assistant and again to take it my blood pressure again because she was worried about it. And that sort of thing makes me panic and is exactly what I asked them to not do. So then all of their attention turned to doing all the things that make my panic and PTSD worse, talking to me in a very condescending tone. I'm 33 years old and I've been in therapy for a long time as well as being closely followed by my primary doctor and they disregarded all of that. It was humiliating and the more I got worked up the more that was used as an excuse to not feel comfortable doing my procedure. I was not angry, I was crying and silent and panicking because they weren't listening to what I told them. The dentist refused to do the procedure and I wound up leaving with nothing being done to my tooth despite it desperately needing it. I lost 4 hours of PTO at my job. And most importantly, I have another negative experience with the dentists that only makes my PTSD worse. The dentist here definitely could benefit from additional training about mental health issues. It took me nearly a decade to get to the point where I could even walk into a dentist office without being medicated and she undid all of my hard work because she wanted to act like she knew better than my medical doctor and my mental health professionals. Had I known this would been the approach I obviously would not have come here. And I should have just canceled the appointment from the beginning with all of the communication breakdown this morning. I was a fool to have faith in them and their services for sure.The dentist claimed that with me panicking because of my panic disorder (panic for me just looks like getting real flushed and stiff and most of my panic stays internal) and a blood pressure spike because of my PTSD, that it was unsafe for her to do what I had come for. but I can't help but wonder if a big part of her unwillingness to trust my doctors had anything to do with the fact that She had wasted enough time that if she had done what she was supposed to do, she would not have been able to leave on time because the office closes at 5pm.