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CVS Specialty Pharmacy

11162 Renner Blvd, Lenexa, KS 66219, USA

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Detailed Information

Place Types Pharmacy
Address 11162 Renner Blvd, Lenexa, KS 66219, USA
Coordinate 38.9255991,-94.7804351
Website https://www.cvsspecialty.com/wps/portal/specialty?WT.mc_id=LS_G
Rating 3.2
Compound Code W6G9+6R Lenexa, KS, USA

Openning hours

Monday 7:30 AM – 7:30 PM
Tuesday 7:30 AM – 7:30 PM
Wednesday 7:30 AM – 7:30 PM
Thursday 7:30 AM – 7:30 PM
Friday 7:30 AM – 7:30 PM
Saturday Closed
Sunday Closed

Reviews

Kim Hurt (09/17/2020)

The reason im giving it a 3 they are very helpful to get my son's medicine. They are very friendly and understanding however i have been trying for 3 days to get his medicine this time around. I call every week for refills been doing this for about 4-5 months now. In the beginning it was such an easy experience. Lately it has been nothing of a headache!! I have been on hold theses last times for over 40 mins!! I understand being busy but really this takes the cake. I have even messaged them and they said to call back and keep trying which i do its just so irritating. Vent over

Anna Banana (10/24/2020)

Zero stars. Of course there is a problem with my order. There is a problem with every order placed with you. The pharmacy is closed and will be closed until next week. Not a way to get an answer as to what your problem is with my order. And i am without my specialty medicine. I wish your fragile, sick and medicine dependent elderly and children are receiving the same level of care that i am.

B Heff (09/17/2020)

After 96 minutes on hold, they finally looked up my prescription and lo and behold no one has contacted the doctor after calling the scrip in 8 days ago. Essence asked if I wanted her to call the dermatologist now( 6:10 pm cdt)? Are you serious? Go ahead if you honestly think a doctor let alone a specialist is going to answer. She must not have liked that answer, she hung up. This kind of customer service is what I have come to expect from anything CVS. I guess I'll just have to drive over to their office since I live in the same metro area. I wonder if the service gets any better if I'm standing in front of them? Doubtful! This is just another way the health Insurance co cuts cost while my premium skyrockets out of control. I hope you all GO BANKRUPT.

Leah Wells (01/31/2020)

This specialty pharmacy has to be under staffed beyond belief. Not one time have I Called without being on hold for over 30min before getting to a person to help. Tonight’s call was 1 hour and 8min . (Screenshot in their google photos) 5minutes actually with a person on the phone. This week alone I logged literally on my iPhone call records a total of 5 hours and 30min attempting to get my MS medicine. Started on Monday. Today is Thursday and I still don’t have medicine in hand or on the way. People are friendly but unfortunately I need medicine not a friendly discussion.