The Ainsworth - Kansas City

Miserable dining experience.nnOn 12-July-2020, we arrived around 2:15 pm to dine. The server informed us that the brunch menu was still available until 3 pm. She also stated the potatoes could be made without gluten. My spouse has Celiac disease. She said it would take about 15 minutes longer to prepare the food due to his allergy.nnThere were only 3 tables when we arrived and the same tables were there when we left. None of the tables had more than 4 people. We didn't receive our food until 3:10 pm.nnWe started to complain around 2:55 pm. There was no manager in the restaurant. When our orders finally arrived at the table, the food was overcooked and cold. The server didn't come back to promptly check on the food, we didn't want to wait another hour for our food to arrive at the table, so we went ahead and ate our food. When the server did finally come back to the table to check on the quality of the food, we complained again. She had to audacity to snark back to us that we ate the food, so obviously it wasn't that bad. I told her if she checked on the food more quickly, we would have told her. I also told her we didn't want to wait another hour for our food to come out.nnA manager finally came to the table around 3:20 pm and apologized for the experience. Apparently he had left to buy some printer paper. He said the chef had forgotten about our order which is why the order took so long. Seriously. . .That still doesn't explain why the food was cold and why the server didn't immediately check on our food.nnThe manager ended up wiping our entire bill and said this isn't a normal experience for the Ainsworth. I've talked to a few other people who have dined at this location. All of them say otherwise. . .nnWe won't be coming back.

I simply cannot say enough good about this establishment. My family and I were in Kansas City under very unfortunate family circumstances. Everyone at this bar - from the manager, to the bartenders, to the other patrons - made us feel at home and helped us through a couple of very difficult days. I happen to teach business law and ethics, and when a company behaves this company behaved while we were there, I know I've found a company worth supporting. Good drinks were simply an added bonus. This place is much more than that. We'll soon be driving two hours just to go back and give them a special follow up thank you!

Atmosphere..nice patio over looking courtyard. The food was delish. ud83dude0b

I wanted to try this restaurant for their Burt Ends Benedict. First patrons seated for brunch. I could not order the first two menu items because they were all out. Service was very slow probably because they had about five servers sitting down at the bar talking. Food was just below average. Even the food presentation was horrible. Must have been a new cook. I know a lot of restaurants are trying to get back to normal from covid and starting with all new servers. There are also a lot of restaurants that have it all together with a five star menu.

Great place to watch Football. Nice selection of beer.