PMI Destination Properties

Wonderful team of people!!!nnMy experience has been nothing but amazing, great communication and people skills as well as fast phone call returns which made it very easy for me to complete the process whenever i had a problem. I recommend this company with 5 stars ud83dude42ud83dude42ud83dude42

Moved into an adorable rehabbed house in Waldo. After a bit of a rough start dealing with a utility company, we got through it. I stayed involved in solving my issues with the team and everyone remained pleasant during the process. They also made up for it in a couple different ways which was very appreciated.nA month into the lease I'm happy to say I've been taken care of and absolutely love my home.nSpecial thanks to Ryan's team in Shawnee Mission for getting me all squared away.

This is a joke of a leasing office. Spent +$80 to send in an application and it took TWO WEEKS. Again, TWO WEEKS to get a hold of these people. First they didn’t receive my past leasing managements letter. Guess who had to call and figure that out, ME. Second, they had issues with our income, but guess who had to reach out to them to find that out? ME. No email, no call from them about what they were concerned about or needed from us. And finally, I had to call to ask once again if we got approved or denied. Brooklyn let me know she would get back to me that day and that she needed to talk to Ryan. I have previously emailed Ryan about my income and NO RESPONSE. I called later the same day wondering what was taking so long, Ryan answered this time saying that Brooklyn was in charge of the applications. He gave me a false email so that I could talk to her. Never received a call that day about my applications. Here comes today, I call to get an answer. Quick and easy they let me know the results. I’m perfectly okay with the fact that we got denied, what I’m not ok with is the LACK OF COMMUNICATION. THE LACK OF CARE. THE LACK OF URGENCY. Good luck to the renters who may have any issues with their rental properties because it may take a year for anything to be done by these people. Very unprofessional. I do not recommend.

Horrible communication and customer service. If they don’t even know how to respond to future renters imagine actually needing them. They lack urgency and clarity. Not a company worth even communicating with. Don’t waste your energy or time because they will waste it.

Larry is the most friendly & helpful maintenance man! really helpful & made sure the job was done, requesting him everytime!