Hibbett Sports

I had a great visit the ladys in there that day went above and beyond to help me fix a problem with a jerseys that was bought to big and after searching for what seemed forever the Assistant manager Jessica was successful at getting it taken care of thanks ladys it saved my bacon

I went in to buy my son a pair of soccer cleats and they didn’t have his size. The girl offered to order some for us but I didn’t want to do that because we needed them the next day, so she called all the surrounding stores to track down my son’s size. She was so helpful and we were able to drive to Ponca and get the cleats we wanted.

In store they do not sell collegiate sports gear to the state. No Kstate gear! Very upsetting considering the out of the way stop to drop a couple hundred dollars on gear and absolutely NO luck!nNo wonder stores are closing, they won't carry anything!!

L9ve the customer service!

I went in there today to exchange a basketball that will not keep its air. He looked up my receipt by my phone number and was able to find my rewards account. I had just bought my son a basketball for Easter and a week later it was flat. It should not being going flat within that short of time. The employee asked me many questions making me feel like it was my fault. It is obvious the ball is defective. He aired the ball up and said it was not loosing air. He said it has been used( of course it has been used, what 10 year old gets a basketball and doesn't use it?) so there was no way he would take it back or exchange it. I left the store very upset and decided I will never purchase anything from them again! They do not stand behind the products they sell! And if you expect any store to stand behind the products they sell, DO NOT BUY FROM HIBBETT!!!!!!