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MercyOne East Village Family Medicine Clinic

1350 Des Moines St Suite 110, Des Moines, IA 50309, USA
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Detailed Information
Openning hours
  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
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MercyOne East Village Family Medicine Clinic
Reviews
A.K. Engle (11/30/2020)
Excellent care for pediatric Covid testing and info. Dr Hansen was very kind, timely and very informative. She gave straight answers and really cared that she answered all your questions. Test results came back in a timely fashion. Overall, the staff there is obviously overwhelmed and stressed but you really felt they were doing the best they can and they were pleasant. The one draw back is it seems the receptionist from the adult care clinic answers the phone and she is NOT friendly. HOWEVER, once you're transferred to the pediatric side, service and communication are very good. Thank you pediatric team for a great experience in very difficult times.
Neligh Muller (11/23/2020)
Had a bad experience a couple months ago when I tried to call for information the lady was very rude. I am changing my rating now because I had to get tested for covid and went here because it was the easiest option. I had a very pleasant experience this time around. It was very easy, quick, and painless to get tested here.
Fatima Latina (10/20/2020)
The lady that answered the phone was not friendly at all. She was starting to argue with me and did not care that I told her nicely that she was being rude & hangs up. Im new to the area and trying to find a professional PCP with great team members. MercyOne East Village is definitely not the place to be seen when feeling ill.
youarenotaghost (11/10/2020)
Looooong wait to get covid tested.nI feel like the staff are doing the best they can given the circumstances.
Tara Lyons (07/18/2020)
My Family & I went to get tested this morning at 9am. They are open on Saturdays. Dr. Hatchitt was amazing. He was very informative, and surprisingly very funny. It was refreshing to be in the presence of humor, & positive attitude during a serious situation...I think I could hang out with the Dr. all day because he was so fun...A big thank you goes out to the staff as well......
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