Map
Detailed Information
- Place Types Bank
- Address 2596 Hubbell Ave, Des Moines, IA 50317, USA
- Coordinate 41.611367,-93.569068
- Website https://www.bankofthewest.com/customer-service/branch/iowa/des-
- Rating Unknown
- Compound Code JC6J+G9 Des Moines, IA, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
This Bank of the West on Hubbell is very unprofessional. I called there number 10 times and never once got a person on the phone. I will NEVER recommend this branch site to anyone that does business with Bank of the West.
I have bee with bank of the west for more the 10 year. So you would think that they know your banking history and how you use your account. Well I check my account and they let someone over draft my account over 1200 dollars. No anyone in their right mind knows that you yourself would not do it. So bank of the west accused us of doing it. No if you are a secure bank you should know your customers how the use their money. So they took the overdraft money and said we did it. Didn't call use or nothing. Oh they did say that we should call the people who did this. And the police report. The company they said was playstation. I am 58 and my husband is 60. I would we have a playstation. So no money back for us. I am changing banks so my account won't be overdrawn and be charged for it. I am telling everyone who banks with them watch your account. Cause you have it overdraft and you didn't do it. Don't worry they will say you did. That way they won't give you back the money they owe for getting it. THEY DIDN'T EVEN CALL US TO ASK IF WE KNEW ABOUT THE CHARGES. I CALL THEM A ASKED THEM. WATCH OUT.
They wouldn't cash my check and I've got an account with them all because of a misprint in my account.
Georgina Herman has great customer service and knowledge, she helped my wife and I get a checking account and joint savings. Also very friendly, I looking forward to banking with them.
Trash
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