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Detailed Information
Openning hours
  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 12:00 PM
  • Sunday Closed
Photos
Wells Fargo Bank
Wells Fargo Bank
Wells Fargo Bank
Reviews
david erickson (06/17/2020)
This branch is awesome I have been banking here for over 10yrs and they have always been helpful and kind to me
Haeley Piper (07/14/2020)
Never had an account through this yet I found out today trying to get a bank account that IsI owe them money. Bull.
LJ Snow (11/01/2019)
Worst customer service ever. Completely ignored while trying to ask for help because the employees were too busy gossiping. They noticed us and still took their time to finish their conversation and then gave us an attitude as we requested assistance.
Jim Jones (11/13/2018)
Several employees in this Des Moines' bank location are very nice. However, they can't overcome the horrible phone and customer service systems of the parent bank. I called about mid-day on a Tuesday to ask a simple currency question, and after ringing and being on hold for 6 minutes, it was answered in Dallas, Texas. The answerer could not answer my question and I was placed on hold again. After 20 minutes a nice man answered and was able to answer my question. It took him less than 2 minutes. Total call time 22 minutes. Ridiculous!
Diana Creason (09/24/2018)
Wells Fargo has been the most difficult mortgage company to deal with. I have had Wells Fargo for 8 years - it has been the most difficult experience ever. Half the time my online account does not work I have to call the online phone number to have them refresh my account multiple times so that I can pay online. Recently they did not withdrawl my auto-pay, I received NO email, NO phone call and they marked my credit late. They refuse to remove the error stating its my fault - I should follow up every month. WOW thank you Wells Fargo for your awesome customer service! If you are looking to get a new home loan RUN!! Everyone I have spoken to says Wells Fargo is one of the worst companies to deal with.
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