Map
Detailed Information
- Place Types Car repair
- Address 1439 S Washington St, Grand Forks, ND 58201, USA
- Coordinate 47.906568,-97.0441911
- Website https://local.firestonecompleteautocare.com/north-dakota/grand-
- Rating 3.9
- Compound Code WX44+J8 Grand Forks, ND, USA
Photos
Reviews
I made an appointment for a tire rotation (free when you buy tires from them) and I dropped off my car at 8:30 in the morning like I was asked. They did not finish until almost 5pm. I understand that they are very busy, but the purpose of an appointment is to avoid things like this from happening. While they do have good sales on tires and offer military discount, I think I would rather invest in the tools to do my own tire rotation.
We have always have an amazing experience with the Firestone in Minot so we decide to give the Grand forks store a try. I will never go back there, it was one of my worst experience! Had to end up taking my car to the Honda dealership to fix what they messed up!nnUpdate: I was very impressed with Brian from MN that reached out to us to follow up. He genuinely cared and was very apologetic about our experience. We will not go back to the Grand Forks Firestone but I will give their other locations a try.
Very professional staff and excellent pricing.
Very professional crew. I've never had a problem scheduling an appointment, even though they also seem very busy. I never felt like they were trying to gouge me on services or upsell me more than is understandable, and I feel confident in the work they do.nnThe only reason I give 4 stars is because of how expensive everything is, which I get is probably the same everywhere else in town but I think that $520 for a change of brake pads and an oil change is a bit overpriced.nnStill, the job was done in a timely manner and the staff were all very respectful and pleasant so I would recommend this place for most vehicle needs.
Scheduled an appointment for an oil change and tire rotation. A service that shouldn't take more than 30 minutes to an hour at most shops. At this shop it took 3 hours. Yes, 3 hours. Rates might be priced for other local shops doing the same work, but those don't have customers who schedule appointments wait 3 hours either.
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