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Kay

1451 Coral Ridge Ave Unit #332, Coralville, IA 52241, USA
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Detailed Information
Openning hours
  • Monday 11:00 AM – 7:00 PM
  • Tuesday 11:00 AM – 7:00 PM
  • Wednesday 11:00 AM – 7:00 PM
  • Thursday 11:00 AM – 7:00 PM
  • Friday 11:00 AM – 7:00 PM
  • Saturday 11:00 AM – 7:00 PM
  • Sunday 12:00 – 6:00 PM
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Reviews
Ty Travis (07/01/2020)
I placed an order back on March 2, 2020 - I understand that the Corona Virus has had a tremendously negative effect on businesses but why can I not talk to someone about my order. I was originally told the latest my order would be completed is May 1, 2020. But I still have not had any answers as to where my order is or the status of it?? Google now has this CV site open and I call and it has an automated message saying the store is closed. At least let me transfer my monies to a store that is operational.
Kyle Scheckel (10/17/2020)
We ordered my wedding ring from the CoralRidge mall store. When we ordered it I was told a size and was told it should be a little big to account for swelling during the summer. After our wedding when I was able to wear the ring it felt like it was sliding off. Went in to see if we could get a smaller size and was told no we would have to buy a whole new ring. Even though it was their fault it was sized wrong. Went to the Cedar Rapids store and was told they exchange the ring. Cedar Rapids couldn’t believe how loose it was and resized my finger and the ring. The ring was a full SIZE AND A HALF to large. If you find a ring you like go to a different store with better customer service. Will not do any more business at the CoralRidge Location!
Nurse Grace (02/17/2020)
Beautiful jewelry for fair prices. Bob, the manager of this store and all his staff truly care about the customers satisfaction. They go above and beyond to ensure you're nothing but happy with your purchase. Bob was very patient with me, as I kept going back and forth with item quantities, and he never once huffed or frowned, he was just happy to help and wanted to make sure I was satisfied. My necklace chain had broke a few days after I bought it, it's a thin piece, and he happily replaced it free of charge. Businesses like Kay's in Coralville, set the standard of excellence and exceptional customer service, it's how they keep loyal customers like myself.
Brian Revers (10/21/2019)
Bobbi was very helpful, professional and knowledgeable and really listened to what I had in mind for my special woman. Kay had an excellent selection of engagement rings at various price points. I will shop with them again in the future, hopefully for an anniversary ring!
John Perrigo (12/19/2019)
DO NOT SHOP HERE! I bought my wife a ring years ago and when we went to have it resized through the warranty they couldn’t find it. After a while they found it saying that their systems had changed and our warranty got lost. At this point the guy behind the counter says he is signing us up for a preferred customer program. He was how ever in fact opening a line of credit WITHOUT our permission. When confronted the manager said there was nothing that could be done and to contact the corporate office about filing a fraud charge.
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