Home United States Iowa Pilot Grove Savings Bank

Pilot Grove Savings Bank

410 S Grand Ave, Mt Pleasant, IA 52641, USA

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Detailed Information

Place Types Bank
Address 410 S Grand Ave, Mt Pleasant, IA 52641, USA
Coordinate 40.9609844,-91.5385421
Website https://www.pilotgrovesavingsbank.com/
Rating 3.1
Compound Code XF66+9H Mount Pleasant, IA, USA

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Reviews

Derek Hudson (08/17/2020)

Very rude and unhelpful employees with the management being the worst I've ever seen. There are much better banks out there. Shop wisely.

Clay Johnson (02/03/2020)

The people are generally friendly and helpful. All around decent bank. Their online banking and app are rather atrocious though, so if that's important to you pilot grove may not be the right choice.

Sheila Pohren (05/01/2020)

Everyone is very friendly, I have always felt at home with Pilot Grove Savings Bank in Mt. Pleasant! They go above and beyond for their customers!!!

Karl Schaefer (08/17/2018)

My wife had an account her. Due to a move she closed the account.2 weeks later a recurring payment that should have been refused went thru. I had to go in and rectify it after an overdraft was sent. I asked what happened and was told very bluntly and with a bit of attitude from the Supervisor. Long straight dark hair. Sorry did not get name. That it was coded wrong so it is not closed and will not be until we pay the account to a 0 balance. So I bit my tongue and thought, it is over . So I paid to bring it to 0 and asked if it was really closed now. I was told yes. Then another 2 weeks went by and we got the overdraft. I went in a little upset. Bethany was very professional and was the first person to say. I am sorry we did not do it right and I will fix it. If a mistake is made at my place of business we take responsibility and apologize then go out of our way to be nice and follow up to make sure nothing else happens. I was met with an attitude of it was my fault and I had to rectify it. With the exception of Bethany and the young lady that helped me first the attitude from the supervisor should be checked at the door!

Lea ann Gordy (09/05/2015)

This is such a great bank. We have been so pleased with our service at every one of the locations we visit. Matt Morrison a loan officer at pilot grove is always available to give kind and helpful service when ever you have a question or just need to visit. His door is open. The bank has served our family in lots of.different ways from purchasing 4h fair animals to first car loans and more. We recently had a debit card issue and the bank contacted us and took care of it all. We could not ask for more.

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