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Everyone (02/24/2020)
Went with my daughter to get frames for both of us. The two women working there completely ignored us. We were there for 20 minutes looking at frames unassisted. Another customer walked in after us and they immediately asked her if she needed help. I am so fed up with the overall poor service at costco. We then went to Sams Optical and the customer service was great, even above and beyond, with a better frame selection. I am returning back to Sams Club and getting my membership refunded at Costco. Costco does not value it's customers.
Michael Koska (02/16/2019)
Called ahead to see if I could order contacts. They said I had to come in. I waited 45 minutes and they told me my prescription expired. That's something that should have been told over the phone.
Ellie Akola (07/24/2018)
Optometrist was great. Very informative and patient.nThe eye glasses themselves were rattling a little for a while and the lenses are hard to clean.
Jennifer R (06/11/2018)
What a deal! What service! I don't know how we could afford to have kids (that can see) if we didn't have CostCo. Thank you, thank you, thank you. You always make our youngest feel cool, instead of embarrassed or ashamed.
Chris Hintz (03/09/2018)
Poor service, poor selection.
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