Map
Detailed Information
- Place Types Convenience store
- Address 14201 Hickman Rd, Urbandale, IA 50323, USA
- Coordinate 41.6157863,-93.8150211
- Website https://www.cvs.com/store-locator/cvs-pharmacy-address/14201+Hi
- Rating 3.6
- Compound Code J58M+8X Urbandale, IA, USA
Photos
Reviews
Jake Shell, the CVS pharmacy manager 142nd and Hickman is amazing. On more than one occasion, Jake has helped us weave the maze of insurance companies and physicians. He genuinely cares for his customers and goes the extra mile every time. We have never, during our 29 years living in the Metro area, had anyone in any pharmacy be as customer service oriented as Jake Shell.
Any time I have questions or concerns they are always able to clarify and make me feel okay. I’ve been calling to help me reach another CVS in MN bc MN won’t pick up the phone or act like they don’t know what I’m talking about and CVS in IA has made numerous attempts to help me. I will continue going to this CVS until I don’t live in the area anymore. Thank you for the hard work and the employees who are very helpful.
I mistakenly showed up late to the drive up window of the pharmacy a couple minutes late. They helped the car in front of me and when I got to the window they had the security gate closed and didn't care to say even sorry we're closed. This was for medication! There wasn't anyone behind me. I may have been 2 minutes late but come on, at least say you're closed.
i went to urgent care and they sent over a prescription. i waited a bit and then headed over to CVS and they told me that it would take about 30 to 45 minutes to make it so i waited longer than that i waited an hour just to give them extra time to make it and when i pull up to the window they told me that it's going to be another half hour not like i just wasted an hour and a half technically of my life just sitting in a parking lot because they said they'd have it ready when in reality they weren't even making it because they were too busy even though i got there before the people thank you for that
I just started at the CVS pharmacy and happy I did...very nice staff and good service. Also, I found a non-Rx item easily because of the helpful signs above the aisle. If there is a poor rating at this store...they must have had a bad day!
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