Map
Detailed Information
- Place Types Convenience store
- Address 12753 University Ave, Clive, IA 50325, USA
- Coordinate 41.6008873,-93.7936202
- Website https://www.walgreens.com/locator/walgreens-12753+university+av
- Rating 2.6
- Compound Code J624+9H Clive, IA, USA
Photos
Reviews
I just want to give a big shout out to staff and management at your store. Being a klutz, I was preoccupied before entering your store today and ended up tripping and falling. It was no fault other than my own. One of your customers came to my rescue and helped me. Luckily nothing serious other than a couple of bruises and a little embarrassment. The attention I got upon entering the store to ensure I was OK was very much appreciated.
They claim masks are required in the store but when I brought up to a manager (Isaiah) that 90% of people weren't wearing them, he just shrugged and said that corporate didn't care and so they really weren't mandating masks. This is no longer a safe place for prescriptions so I will be looking to transfer prescriptions elsewhere. I left due to unsafe conditions and came to the drive thru to which they just kept hanging up repeatedly... Kenny in drive thru was a complete jerk. He obviously hates his job so why is he there???
Today I stopped at this location to pick up a couple of items and the first thing I noticed is the complete absence of sanitizing wipes for the carts/hands/etc. The store employees did not look clean nor did the check out area. I have not been at this location for quite some time and do not plan to return. Quite surprising as they are surrounded by hospitals and Health Clinics.
The photo department has lost prints ordered online multiple times, and cannot or will not use the confirmation of printing which one receives online to check if they have the photos.
Every time I have come in to Walgreens they have always messed something up and or can not get it right the first time. They used to give me the wrong birth control every time I would re order it. I would advise them that it is not the correct birth control and they would tell me that that was the only one that they had... UM NO. You give me the correct birth control. You do not just give me birth control because that is the only supplies you have as of right now. That is not how that works. You should of let me know that the one that I am on will take a few days to get .nThen today. I went in to get my eye drops that I needed for my eyes I was the only one waiting in line to get my prescription and they all looked at me and not one person asked me if I could be helped... I waiting 30 minutes and then I left as I did not have time on my lunch break to wait any longer.. It should not take that long to ask someone if they have been helped. Not impressed with this place at all. They need to have better customer service, and they need to take more time and make sure that they are giving you the right prescription.
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