Map
Detailed Information
- Place Types Dentist
- Address 4507 Chadwick Rd, Cedar Falls, IA 50613, USA
- Coordinate 42.4977099,-92.4119729
- Website http://www.greenhillfamilydental.com/
- Rating 3.1
- Compound Code FHXQ+36 Cedar Falls, IA, USA
Photos
Reviews
They're very friendly and nice to be around. They try very hard to keep you safe.
I called to ask a question and the lady on the phone got rude with me. If that's how you treat people on the phone I can only imagine how you treat people in person. No thanks I will go else where.
Is this your employee spouting threats and advertising your dental office?
I agree with many of the other reviews about the front desk manager/ scheduler/ receptionist for Dr. Hansen. We have been going to Dr. Hansen for years and everything was fine until an error was made with my insurance leaving me with a bill of several hundred dollars instead of trying to help correct the situation she turned the bill over to collection and told us our family was no longer welcome. I asked Dr Hansen to reconsider & was told by Linda that as long as I made a payment towards the bill the doctor would continue to see my children. I paid the bill in full and was then told again that we were not welcome. My spouse had already moved to a different dentist after Linda made a snide comment about getting a job and not having to use Medicaid. (An Airforce veteran that had to use Medicaid until the insurance kicked in through the employer!) I thought at the time it must have been a misunderstanding but after reading the reviews below it sounds like Linda has some strong feelings about people with Medicaid for any reason. In my last few conversations with her she often spoke over me and acted like she was just going to hang up the phone after she got done speaking. It’s really too bad to have someone treat patients like that when it seems like Dr. Hanson is a pretty decent doctor.
I love how patient the staff are. This is very important to me
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