Renee Forde - State Farm Insurance Agent

I was really happy initially during the quote process and setting up my home owners insurance policy. They had great coverage and were easy to work with when getting a quote. However, that's where the good things stop. Turns out they'll just say anything to get a sale and then will screw you over and increase your premium later.nnI have t-lock shingles, which I know are difficult to cover. So when getting quotes I was up front about the shingles and verified with the agent THREE TIMES that they'd be able to cover the t-lock shingles. They assured me they could, but the underwriters required a higher deductible. We also added the auto-homeowners bundle since my husband has a auto insurance policy through them. The policy is with another agent and when we discussed it, they said that was fine and wouldn't be an issue for the discount.nnFast forward to a week or two into our policy. I get a call saying that they don't cover t-lock shingles and we need to replace our roof out of pocket. I sent them the confirmation from their agent I had in writing stating that they'd cover the roof with my t-lock shingles. They said the policies of the underwriters changed and now it's' not covered. Really?!? A week or so into the policy after I checked 3 different times that the t-lock shingles specifically would be covered something magically changed??nnThen a few months in, we get a letter that our premium is increasing because they're removing the auto-homeowners bundle. Called them to find out why since we have an auto policy with state farm. They said that for the bundle, the policies have to be with the same agent. That is directly opposite to what the agent told me when getting the quote. They said it wouldn't matter if the auto policy was with a different agent during the quote process.nnI'm so fed up. They have lied to me countless times about things I was specifically asking about and clarifying. Even when I have proof in writing they don't honor their word. I will absolutely be switching policies to find an honest insurance company who doesn't lie and increase my premiums and/or change my coverage every few months.

I am so happy to have an agent I feel is for me not just my money. You have innovative ways too customize insurance plans. Hope to have a long relationship with State Farm. By the way love your Jake from State Farm commercials. Thanks Renee Forde.

Renee and team do a great job with insurance. Had a great experience working with Taylor and Lyndsey on our boat policies. Thank you all!

Great customer service from all staff! I am from out of state and needed to get insurance in ND for my daughter who is a student at NDSU. All work was done remotely. I worked with different staff members but always received top shelf customer service as well as consistent answers from all involved. Well trained staff in both content and customer service. Exceeded expectations and highly recommend!

You will not regret choosing Renee Forde and her team!! They not only make sure you have the best coverage at the time of enrollment, but also as your family and insurance needs change! We had a hail damage claim and Renee personally came to the house to make sure we were taken care of! Her team has amazing customer service and training! I proudly refer family and friends because I know her team will not disappoint and they will be in the best hands! Renee continues to impress me with her community involvement and leadership!! If you want insurance from the best, look no further!!