Home United States Connecticut NEIS, Inc.

NEIS, Inc.

908 S Meriden Rd STE 3, Cheshire, CT 06410, USA

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Detailed Information

Place Types Insurance agency
Address 908 S Meriden Rd STE 3, Cheshire, CT 06410, USA
Coordinate 41.5198943,-72.8677371
Website https://www.neis1.com/
Rating 2.2
Compound Code G49J+XW Cheshire, CT, USA

Reviews

Nicole Zelazny-Keppler (08/19/2020)

Very poor customer service!!! I am only physically in the office two days a week, when the auditor called a few times I wasn't in the office and she did not leave a number or email to be contacted back at. She also did not ask for another number or way to contact me. The Office Admin told her what days I am in each week to contact me back those days, but she didn't and this happened multiple times. She did finally ask for my email (which our entire WC submission was then made within 2 weeks.) A little over a week later I told her I had 90% of the paperwork put together and was waiting on 2 payroll reports from our processing company which would be provided in a day or two. She then called a final time after this email to speak to the owner (which is my husband) and she was extremely rude to him and would not even let him speak and ended up hanging up on him.nnMind you we lost our Office Manager, who was also the previous point of contact right before CoVID. We are also trying to maintain operations amid ever changing guidelines.nnNEIS is very unprofessional and rude and I would recommend insurance companies find another audit service to use.

carmen gonzalez (10/30/2020)

clean, very welcoming place it worth to go there

Carrie Cooper (03/27/2020)

Legitimately the most unprofessional people I have ever done business with. The accountant assigned to do an audit for our company called me on the phone and launched into asking me audit questions without even letting me know that's what she was attempting to do. I asked her to send me an email with the info she needs and I'd get back to her. She did but it did not immediately go through, an error on her part. When I finally got the email I sent over what info I had right before I had to leave the office. She proceeded to call 6 more times, before I finally had to pick up and tell her I was not in the office and would have to get back to her.

Holly Shelton (08/02/2020)

Great company to work for!!! Management is helpful and very knowledgeable.

Joanne Njenga (08/11/2020)

The Auditor came in complaining of having to wear a mask,she could not answer questions and responded that we can call if we want to report her but she is not taking her time. She walked away as i was speaking to her.nThat was very rude.

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