Map
Detailed Information
- Place Types Insurance agency
- Address 108 Leigus Rd, Wallingford, CT 06492, USA
- Coordinate 41.4795289,-72.7763764
- Website https://www.anthem.com/
- Rating 1.7
- Compound Code F6HF+RC Wallingford, CT, USA
Photos
Reviews
Untrained, unprofessional, don't communicate, don't know their plans. The worst customer service ever. And they have 1,0000 different phone numbers. You call one to find out you called the wrong one, they give you a different number which is also the wrong one, then they give another wrong number and so on. Called three times today. It rings twice then goes dead. No one picks up and the call doesn't drop. Just sits there..dead air. And that is after the first rep was whispering and I asked her two speak up twice, I guess the second time she had enough and disconnected.
Ever wonder why they denied your claim? It’s because their actuaries have demonstrated that 30% of their customers don’t challenge the denials, even of eligible claims that the premiums they pay cover. I just spent 3 weeks trying to get an injection covered that has been covered for me the last 4 years. I had a second, unrelated claim simultaneously. Same story—3 week’s fighting with Anthem. What they put their customers through is unconscionable. This industry needs much tighter regulation.
Originally paid for my annual physical and then retroactively decided to try and bill me for it a YEAR later for $203 during a PANDEMIC. EVIL EVIL insatiable money monster company. All people working for them should resign. SHAMEFUL
The number provided doesn't connect you to anyone
If half a star was possible I would have checked that!! Just tried to get some info on pricing and policies......yeah sure. Someone....somewhere had to ask me a million questions....just short of dress size and blood type. JUST wanted to speak with an agent. She kept apologizing....just before she HUNG UP on me!! Save yourselves.....there are other insurance companies!!
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