Map
Detailed Information
- Place Types Insurance agency
- Address 525 Boston Post Rd, Orange, CT 06477, USA
- Coordinate 41.2539966,-73.0183153
- Website https://www.geico.com/insurance-agents/connecticut/fairfield-co
- Rating 4.1
- Compound Code 7X3J+HM Orange, CT, USA
Photos
Reviews
Don't know what happened with your customer service, extremely long hold times on the phone and service representatives need much needed training. Requested Policy documents not being emailed upon request thus requiring policy holders to make numerous repeat phone calls to get these documents. GEICO service not exceeding customer expectations.
I recently worked with Amber Raza to start a new policy after moving to CT. She was incredibly helpful and personable, even though I kept getting quotes and then needing time to think about them before going through with it. I finally settled on a quote that will be saving me close to $1200 a year, and I'm really happy. Amber was just the nicest person, and I found myself enjoying having to call about car insurance--not what you'd expect!
Transferring our business from MA to this office was so easy because of the attention to detail by our new agent Elicia Sieff. She was attentive and has save us over $800 on our home insurance.
Do your own research and understand what you paying for, because they will let you pay for things you dont need. They are all about the money not customer satisfaction. They hide beneath sneaky advertisement to dupe customers. Becareful. Know what u paying for. If you do not need it, cancel it.
Service is the worst I've ever experienced with an insurance company. An accident happened over two weeks ago and I'm still waiting for someone to give a status update on my car.?! They claim that theyre still waiting for the police report?! How's that possible when the rental company has a copy ?? And now you can't get in touch with the policyholder who btw cause the accident ? This is a complete inconvenience!nDO BETTER.
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