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Zales

495 Union St, Waterbury, CT 06706, USA
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Reviews
Claudia Schiefer (06/30/2020)
Sharon went above and beyond in helping me order my upgrade/forever engagement ring. My husband had proposed to me with a three stone ring from Target, but after 3 yrs of marriage, we finally found/can afford a replica of it in diamonds. Thanks Sharon! I'm so thrilled to have found the man of my dreams and now the ring to match it. Can't wait to flaunt it ;).
Jordan Hopkins (06/19/2020)
I've had the absolute pleasure of working with Sharon, the store manager here at Zales. She went above and beyond for me, as I'm all the way in Texas. My experience with working with her gives me confidence that this store is ran similarly. For all my jewelry needs, I will continue to go through her and this particular store, and I'd recommend everyone to do the same. If I could give more than 5 stars, I surely would!
Jhevante Lyons (07/24/2020)
Flexible, reasonable, professional and reliable. Very nice choices. Experience was great from start to finish.
heath johnson (08/08/2019)
Went to buy new wedding bands for my wife and I. They helped my wife but because I am a size 14 ring. They didn't want to be bothered to help. All they would say is go online and look for your size. I went online and found the exact ring they told me wouldn't come in my size does come in my size. They just didn't want to be bothered to look it up for me. I am a firm believer in doing shopping in person because it saves jobs. But hey if they would rather I shop online instead of in person than so be it. If you tell enough people to go online yourself then Good luck keeping your jobs.
Quetsy Mercer (10/15/2019)
I ordered & paid in full my wife’s wedding band 5 wks ago. I called on 10/9/19 to track it & was told 2 different stories. I finally spoke w/ the store manager on 10/10/19 to only find out that the special order was never put in place so I waited 5 wks for a ring that was paid in full but never ordered. Now I have to wait another 8-10 wks for the ring 2 then wait some more wks for it to get sent out for sizing. Now here I am waiting almost 5 months for one single ring. I will NEVER deal w/ ZALES again.
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