Map
Detailed Information
- Place Types Travel agency
- Address 15 Pangloss St, Henderson, NV 89002, USA
- Coordinate 35.9984025,-114.9903178
- Website Unknown
- Rating Unknown
- Compound Code X2X5+9V Henderson, NV, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Reviews
this is the best company in the world for tours. Love it
I went on a tour of hoover dam and the grand canyon on different days. The grand canyon tour was good, but the dam was a total bust. It was forever in traffic, and I felt bored beyond belief. It was the worst experience of my life, literally.
First of all, they say they have breakfast, and all they have is some cheap pastry with an excuse for not having breakfast. They told a couple to be ready at 6:20 am, they were there 10 mins earlier, and the bus driver almost left them behind saying they were late. When the Grand Canyon tour was over we had to wait 45 mins to go to the Hoover Dam because some other tourists took an helicopter too late, and we had to wait. I guess that wasn't the busdriver's fault, but then we couldn't see the dam closer. The driver was in a hurry so he stoped very far from it, and gave us just a few mins to see it. In my personal opinion he talked too much, and repeated things more than five times. At the end, when we arrived at our hotel, he even asked us for a tip he didn't deserve, that was incredible! Never again!
Great service
This company does BAD BUSINESS. I personally have never taken a tour with them but work at one of the hotels where they pick people up. I have witnessed countless times of them leaving people behind and then claiming that they "looked all around" for them. This is completely false considering I would be at my desk for about an hour and would have not seen a single person from the tour come in to look for the people. THEN they expect the people to reschedule for the next day AND pay more money. This happens everytime I'm scheduled at this location which is the Luxor. These people that work for the tours have horrible customer service and I feel like they take advantage of the tourists from other countries. If you "miss" your bus, you lose your money or expected to reschedule. That is complete bull. This is a warning to anyone planning on using this company. I'd stay away. They seem shady.
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