Coconut Club Vacations

I travel about 24 times a year so surely I'd benefit from this membership. Right? Nope! I was taken for $3000 and got no better discounts than any google search. And add the $200 annual renewal fee and they scammed me for more because they convinced me not to cancel. Now after cancelling my membership they continue to call me to collect a "past due" balance.

This travel company seems to be worth while if you plan on doing yearly resort stays, and live on the East Coast. We don't take yearly resort stays and live on the West Coast. It would have been nice to know about this up front. In their presentation, they say if at any time we aren't happy with it, it can be sold, but we realize now that probably won't be able to happen. We have to find someone on the East Coast or mid-country to sell it to . We don't know many people out there. The company isn't there to help you with selling it. It's also important you know it costs $199 per year forever on top of the large initial amount you pay.

We are very happy with our Coconut Club Vacations membership. They have an easy site to use, and great deals.

We received an invitation to hear about the Coconut Club by post card and decided to attend this April. Jay Rogers made a glowing presentation about how we could save big money on travel, and that they would do all the work setting up a trip. There would be weekly offers of special trips and savings, with examples of luxury condos in Hawaii. No opportunity was given to actually test their system. We asked if we could go home and study the proposal and were told the offer was for this day only. We fell for it to the tune of $4995. From our experience, the presentation had no relationship to actuality. You can’t search their website to see what is on offer until you get your ID and password, which don’t come until after the three-day cancellation period. Their website gives little to no information about the lodging offered. You have to search elsewhere to see the class, quality, facilities, reviews and location of the properties. Since then we have had three experiences with Coconut Club travel. 1) We got information on bookings to a hotel in Austin Texas. Unfortunately, we had never asked for a hotel in Austin, it was sent to us by mistake. 2) We planned a trip to Colorado for this summer and asked for week-long condo rentals. One of their suggestions was a condo that our daughter and family rented for a week of skiing. It was so bad that they left after two days and drove back to Dallas rather than stay in that dump. 3) We then planned a road trip to Montana with several days in Gardiner, MT (the north entrance to Yellowstone). They proposed a place in Big Sky, MT. Big Sky is 33 miles from Gardiner as the crow flies, but 130 miles by road through Bozeman and Livingston (using MapSource software). There are no roads over the mountains. I then looked elsewhere on the internet for bookings of similar quality and the same dates in Gardiner, and found one. They do offer a number of trips weekly, but you do not get a chance to see what is offered until after you pay. Most of them are to Orlando, Mexico, or the Caribbean; we did not evaluate these opportunities. We had thought of using them to set up and trip to South America next year, but if they can't handle Yellowstone then we don't want them to try South America. If you use them, expect to spend as much time in checking and evaluating their proposal as you would in setting the trip up on your own. We are not inexperienced travelers, having lived on 5 continents. I have over 2,000,000 miles just on American Airlines! So far we have not seen any value in joining, only mistakes in their travel plans. We spoke with Scott Ceilman at Coconut Club and explained our experience thus far with Coconut Club, three strikes and out. He said that we were committed to our one-year membership and there was no way we could have our money refunded. An honorable company might have agreed to cancel the contract and refund our money or offer some other solution, but this company didn't. Others may have different experiences and expectations than we had, but for us this was a huge waste of money.

Great vacation services would definitely recommend Coconut Club Vacations.