Art's TV & Appliance

Worst place I ever bought appliances from. Bought a washer and dryer in March of 2019 and needed the washer serviced within the first fourth months of having it. The problem was never fully fixed as we would still have times where it would not drain the water out and clothes would just sit. Now not even two years later we call them again and they say to unplug it for an hour to reset the computer, we should be fine and did not even come out to service it. I called a third party appliance repair shop who came out and told me that the washer is not fixable and I need a new one. I am infuriated and I will never do business with these people again or recommend it to anyone else! RUNNNNNNN

I did not have a good experience and can't recommend buying an appliance from them. Very long story short, they refused to install my dryer according to manufacturer specifications, told me that it didn't matter, and put it in so carelessly that it never worked right (that's according to the manufacturer and two independent repair services I called when I finally got fed up with them). All in all, it was a big waste of time and money and I won't be doing business with them again. There are other local businesses around that even belong to the same buying co-op as them, so there's no reason to risk it.

Walked was greeted by Mary. She was well informed and knew her job.

Never gone there was referred to go there for a new washer but after the reviews no way!!

Even in this day and age of business indifference to customer service, Art’s has set a new level for rudeness and incompetency, displaying absolutely zero interest in helping us select major appliances for our home. Within 3 minutes, the woman assigned to assist us gave off a vibe that had me looking sideways to my wife with a look of concern. Brusk would be a polite adjective for her attitude. But when she tried to upsell us on a double oven because the less expensive choice was “ugly,” I knew we may be in trouble. I commented to her directly that such a method was not productive. I decided to step away and allow my wife to be the primary customer. All I heard were admonishes that pricing couldn’t be guaranteed past very short windows, that we had unusual needs, and the attitude deteriorated when asked questions she couldn’t be bothered with. And the owner was sitting there all the time, so this must be how they communicate to their customers. We were basically thrown out of the store saying “we should go someplace else.” Well, we did. About 3 miles away is a PC Richards, and, what a surprise, we were greeted eagerly and treated with courtesy and respect. They tackled all our questions, worked diligently to meet some quirky installation concerns, presented model differences, made intelligent suggestions, all the things Art’s apparently don’t know how to do, and don’t care to give their customers. We bought a double oven, a cook top, and a washer and dryer for less money and no installation fees. By all reckoning, we saved over $1,000 and had a pleasant customer experience. So, thank you Art’s for your pathetic attitude, uncaring, toady demeanor, and shockingly poor respect for a customer who didn’t come in to kick the tires, but was ready to spend thousands of dollars, you did us a favor.