In Shape Fitness

I want to personally thank AL at InShape for handling my issue with at most respect and graciousness. He resolved the issue in a timely manner and followed up to verify it was handled. Superb customer service.

Masks are required inside (obviously), but the staff and members keep the facilities very clean and neat. Wide selection of classes available from beginners to advanced. Great free weight area where the members actually clean up after themselves! Such a nice change of pace from some of the lazy slobs at some other gyms. Very welcoming. Always able to get assistance if needed. Highly recommend this gym.

DO NOT GET MEMBERSHIP HERE! Last November my boyfriend and I went in to tryout the two week free trial. They talked us into signing up and paying a signup fee and first month membership fee. Within the two week trial they released a promo waiving the signup fee and first month membership cost. It was dishonest not to disclose that the promo was starting within our trial period. We complained to the employee who signed us up and they wouldn't honor the promo because we had signed the contract. They also aren't offering a contact-less way to cancel your membership during COVID. You either have to go into the gym to cancel or stand in line at the post office to send a certified letter. Very dishonest business practices.

Great gymnasium w/ an extensive supply of exercise equipment, workout classes & helpful staff

The most uncomfortable experience I’ve ever had at a gym. I have NEVER written a yelp review, but truly felt it was necessary as I do not want this to happen with anyone else.nFor starters, I am a competitive body-builder. I got my Personal Training Certification to help build my knowledge of body mechanics. I have never charged or have trained clients in person. My business focus is on mental strength and work with women on mentality techniques and healthier living.nI belong to 6 gyms and have many friends whom I work out with. Workouts are more fun with friends!nI joined In Shape a short month ago. Within the first week, the manager, Brain Woodford stopped me to say hi and tell me that he has followed me on Facebook for a while now and asked if I was interested in training as he saw I had my training certification. My response was that I kinda do my own thing and I’d get back to him. I never touched base with him after that as gym training isn’t my focus or interest.nnToday, I was working out with a friend who’s back in town. She had worked out at In Shape for years prior to now and was considering renewing her membership post COVID (was hesitant to get back into the gym due to the pandemic). We were simply super setting exercises and talking about all the things anyone who’s heavy into working out talks about- supplements, food, dietary stuff etc. The manager, Brian Woodford, was near us training another client and obviously overheard us. I wasn’t worried about him hearing because I simply have freedom of speech and was simply working out with a friend/ wasn’t doing anything wrong.nHe stormed off, and went to grab a supervisor ( I don’t have his name possibly the owner or president of In Shape) and before you know it I was being taken away from my exercise by the supervisor stating “I need to talk to you.” He lead me to an office where another man, Al Sapiente was sitting. I started to feel uncomfortable and asked what this was about before stepping into the office. He again said we just want to have a chat with you. I walked into the office, and he closed the door. I outloud said what is this about. The supervisor stood looking down at me and started to accuse me of training clients and taking business away from them. I repeatedly stated that I was working out with a friend. He then made the statement that I’m a trainer. I said yes, I have a training cert but do not train people, I’m a life coach but that is not a client. I then stated I felt uncomfortable. He then asked me again if I was training people. I said no. I then stated again that I felt uncomfortable and that the conversation was entirely inappropriate. I also asked how he even knew I was a trainer. When he couldn’t answer I responded by saying that his manager, Brian Woodford, has followed me on facebook for a while now, asked me to train clients there and I declined. Further that this accusation was a personal attack because of the knowledge of my certification. He then questioned me further. The conversation lasted far too long. I repeatedly stated I felt uncomfortable and that I wasn’t training a client but simply working out with a friend. I felt intimated and like I could not leave the office.nHe must have finally realized what was happening was harassment when I stated “I am no longer going to defend myself, I feel uncomfortable, this is a personal attack and I want to cancel my membership at no fee.” He then opened the door and left to talk with Brian Woodford.nConveniently, manager Brian Woodford ‘unfriended me’ on Facebook as soon as I left the facility.nIn Shape displayed harassment, discrimination, and intimidation in communications with me and I do NOT recommend joining this gym.