Map
Detailed Information
- Place Types Liquor store
- Address 984B Farmington Ave, West Hartford, CT 06107, USA
- Coordinate 41.7614064,-72.7448046
- Website http://www.toastwines.com/
- Rating 3.5
- Compound Code Q764+H3 West Hartford, CT, USA
Openning hours
- Monday 2:00 – 7:00 PM
- Tuesday 10:00 AM – 8:00 PM
- Wednesday 10:00 AM – 8:00 PM
- Thursday 10:00 AM – 8:00 PM
- Friday 10:00 AM – 8:00 PM
- Saturday 10:00 AM – 8:00 PM
- Sunday 12:00 – 5:00 PM
Photos
Reviews
Ordered a case (12) of wine my friends and I were looking for off Toast’s web site. Was charged immediately. When the wine arrived, we counted 11 bottles, not 12 as ordered. No mention of a back order or stock shortage, but still charged for 12 nonetheless. Customer service was non-responsive. They may have a good selection of wine, but their business ethics are horrible. If you order on line with Toast, you’re taking a risk!
On line order processing inappropriate. Apparently, credit/debit cards are processed upon order receipt, irrespective of inventory status. Immediate out of stock notice received, but funds still on hold four days later. Seems a sketchy practice to hold a customer's funds prior to performance without immediate release upon determination of inability to deliver.
I love their wine selection, from recognizable labels to off-the-beaten path varietals, and I even like that it's not perfectly organized...it's a small enough shop that it won't overwhelm. The prices are comparable to other small shops. The staff is mostly friendly and helpful. On one occasion I went in and the clerk seemed more interested by his phone than in the customers.
Although for some buying $3 wine at Trader Joe's is sufficient, for many it's definitely not. If you want to impress a friend or buy a gift for a family member, Toast is a great place to go. The people who work there are SO NICE and SO HELPFUL. Whether you know nothing about wine or have a sophisticated palette, they can guide you towards unique bottles you might not have discovered on your own. It's right in the middle of West Hartford Center so it's convenient for the rest of your shopping. Stop by!
The guy on the phone who answered was obviously tired and not helpful.nUpdate! They also never called me back after promising to do so.
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