Map
Detailed Information
- Place Types Pharmacy
- Address 106 Sebethe Dr Suite C, Cromwell, CT 06416, USA
- Coordinate 41.6106747,-72.7072086
- Website https://optioncarehealth.com/
- Rating 1.8
- Compound Code J76V+74 Cromwell, CT, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Reviews
I can only speak for my experience here, which was amazing. Had a scrip for special formula for my infant with severe allergies. They had the best price on these extremely expensive formulas and also had them to us on time so we were never without or even had to worry about being without. Every single person on Customer service team was such a pleasure to deal with. I would recommend them to anyone.
Avoid this place at all COST!! customer service is the worse and good luck if you actually get to speak with anyone other then the oxygen guy which is the only person that picks up the phone.. they charged me for items I didn’t ordered and also they seem to always send me the wrong items all the time even though they have all my information..
They never acknowledge the on-line order in any way, and then when it finally arrives, after multiple calls, it contains 6 items I don't need ,don't want and didn't order. When I call customer service, they inform me that I did order it and there is nothing I can do about it.nnThis is wrong, unethical and cost them a customer.
Extremely unsatisfactory experience with BioScrip. Not only did they send the wrong items but then they actually tried to charge me to exchange the wrong items. And then they charged me for items I never ordered or received. And then they charged me for something which I had already paid. Attempting to correct the issue with the billing department actually made it worse and resulted in additional unwarranted charges.
Reordered supplies for CPAP. Over a week later no supplies. I called. They told me I had a balance and could not send supplies until the bill was paid. Was told they sent me an email. No email. No call. I double checked my email, thinking maybe I missed it. No email. Had I known, I had a balance would have paid the bill in full. I've only been using the CPAP machine since February and everytime I call it's a nightmare. Called my insurance company to complain and they're sending me a list of other companies that can get me my supplies. Never again BioScript. They are playing with people's lives and not in a good way.
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