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The Edge Fitness Clubs

542 Westport Ave, Norwalk, CT 06851, USA
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Detailed Information
Openning hours
  • Monday 5:00 AM – 10:00 PM
  • Tuesday 5:00 AM – 10:00 PM
  • Wednesday 5:00 AM – 10:00 PM
  • Thursday 5:00 AM – 10:00 PM
  • Friday 5:00 AM – 9:00 PM
  • Saturday 7:00 AM – 6:00 PM
  • Sunday 7:00 AM – 5:00 PM
Photos
The Edge Fitness Clubs
The Edge Fitness Clubs
The Edge Fitness Clubs
The Edge Fitness Clubs
The Edge Fitness Clubs
The Edge Fitness Clubs
The Edge Fitness Clubs
The Edge Fitness Clubs
The Edge Fitness Clubs
The Edge Fitness Clubs
Reviews
Brian Metter (10/30/2020)
Equipment alone would get a 3 or 4 star rating. It can get busy at times but overall has quite a bit of modern machines and free weights.nnThe problem is the staff and their level of customer service. Incorrect information has been given several times on contract details and options moving forward. Whenever incorrect information is given, told to contact corporate. There is lack of proper follow up to customer issues.
Big Toe (11/30/2020)
Been going to this gym for two years now and it was a good experience. After the months where gyms were closed from the pandemic they didn’t charge me for a couple months. I called in to cancel my membership before I knew my annual charge would come up and they said I have to continue to pay unless I have a doctors note until February to a gym that I haven’t gone to since March. They charged me my annual fee last month on top of the membership price. I used to go here every day before the pandemic but I guess it doesn’t matter how loyal you are as long as you signed a contract you can’t leave when you want. Horrible gym to go to.
Mike Hill (11/07/2020)
Be careful. I paid my dues for the year and they had 0 leniency with the pandemic. Sent me a bill for $770.00 in NOVEMBER through collections without even contacting me. The nationwide lockdown started in March. I would recommend any other gym short of Planet Fitness in the area. Horrible customer service.
Fahmida Ahmed (09/26/2020)
First of all, this location is terrible. The staff is rude and very very unhelpful! They don't like to listen to their customers and ignored my requests. Second, cooperate is also of no help. They keep stealing money and wont let me cancel my membership. They have been stealing from me for over 6 months. TERRIBLE TERRIBLE experience, DO NOT RECOMMENED THIS PLACE AT ALL.
Gina DeVoto (10/15/2020)
UPDATE: I emailed them (as I was asked on this review) and got ZERO response. I emailed on August 19 and I am updating this review October 15.nnOriginal review: There is no way to cancel their contract during this pandemic. I am still getting charged the full cost of a monthly membership despite not getting everything I agreed to pay for. It’s unfortunate because I really liked the gym and would have most likely eventually signed up again when the pandemic is over.
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