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Dmytro Romanov (04/26/2020)
I opened 3 policies through this broker, one for a truck business, one for a construction business, and one for life insurancen1) When I was cancelling my truck business, I was sent a final bill four times greater than my regular payments. When I called Carlos, he said that it’s normal and that I have to pay the whole amount. I called the actual insurance company, and they brought down my payment address to $20. Carlos was not on the side of his client, he didn’t want to solve the problem.n2) When I was buying life insurance, I was told that I had to buy 2 policies and that I could not get one without the other. I bought both, and a few months later I called the insurance and was told that I could cancel one and that both were not required. I ended up wasting money that I could have used elsewhere. Again, Carlos was not on my side and was just trying to make a commission for himself.n3) I have been buying liability insurance for my construction company for the past three years. For two years, I had been making payments regularly on the agreed upon price, never filed a claim, and on the third year I was sent an audit for the past two years and they are now demanding payments for $8,000 for something I had already paid. And when I asked him to get a certificate holder for a client, he would often put in wrong dates, whereas the clients would claim that I had expired insurance. He does not pay attention to his work.nFrom my three experiences with him, I do not recommend Carlos as an insurance consulting agent. He is not on the side of his clients, is not willing to help or solve any problems, and does not pay attention to his work. He is only out to get your money. That is not how you do business.
Supreme _20384 (06/19/2020)
We have really appreciated the extra level of service that Carlos and staff have provided us to get better insurance rates for what we needed in our business.nnThey go the extra mile to understand our needs, get us the paperwork and Certificates that we need to operate our business in an efficient manner and in fact, resolve issues for us late into the night or weekend. CAL Insurance has our back!
Scott Dinin (08/18/2020)
No problems, they were very quick to quote and bind insurance! for one of our clients. Amazing service and on the details. Thanks again
Michael Boateng (06/19/2020)
Carlos and Staff have really done an outstanding us keep track of our DOT requirements and kept us compliant with our Trucking brokers and companies who hire us. They explain things thoroughly and get back to us in a timely fashion which is very important.nnMichael B. Dave & Mitchell Auto Group LLC
Blast Trucking (06/19/2020)
Carlos and Fabiola have been so reliable and critical for the growth of our Trucking company. In light of what is happening before, during and after this pandemic, it is critical to have an Insurance Agent in our corner at all times, and they have delivered what we need to get new contracts, and keep our paperwork and Trucks compliant.nnThanks Again! Ulyana K-Blast Trucking
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