JS Pest Control

I contacted JS Pest Control because the residence my family and I moved into unfortunately has a scorpion problem. Funny thing is, I’m born and raised in Vegas and never saw a scorpion until this place. Ugh. Well the lady that answered was super nice and attentive and told me Alex was the guy to help us out and take care of us. He called me and came out to our property . He sprayed heavily everywhere and set up scorpion traps as well. He was super friendly and very professional, also knowledgeable. He said if we saw anymore scorpions he would come out and spray again. And so far we have not saw anymore scorpions which is a relief!!!!! The last straw for me was when I was up in the middle of the night feeding my baby and I saw a 4 inch scorpion and it took a few different large heavy devices to kill the dang thing! They really are difficult to kill!!! So I’m confident with the monthly maintenance that there won’t be anymore scorpions! Thank goodness ! As 5 scorpions in one month are enough to make me want to move states! Thank you JS Pest Control and thank you to Alex!

Had Chance come out to inspect my solar panels on the roof for pigeons. Chance was easy to work with super helpful and knowledgeable. On the first day of the service, Chance was on time and quick to get started. Great service!

We have been using JS Pest control for our residence and they have been consistent and reliable. They are also affordable. We recently started using them for our commercial warehouse and are equally as satisfied. Friendly staff and great service!!

On time, friendly and very knowledgeable. Great service.

First off, this was my first experience with this company. I had a beehive grow in my backyard, inside of an irrigation box that’s in the ground. I called and set up an appointment, to my surprise, they said they could have someone there within the next 2-4 hours. Even better, they showed up in only 1 hour. I was impressed. The tech, Jorge, got set up and went to go check it out. First he told me a little about what was going to happen, definitely left some details out before he got started. Also, the dispatcher gave me no information about how it would be handled. So the tech thinks dispatch will explain everything and dispatch thinks the tech will. Terrible communication. The tech proceeds to make a big mess in the backyard while killing the bees. The hive was located in one corner of the yard and he takes the combs and dead bees halfway across the yard to dump it into rocks and leaving the honey drippings everywhere along the way. He takes off the top of the irrigation box off and bangs it against the wall to get any residuals off. He takes the combs, but leaves all the dead bees in the rocks. When I ask him about it, he tells me that he is not required to do any clean up, but he took care of the combs because he's a “nice guy.” Very unprofessional and somewhat condescending. So I called back to the dispatch to find out why none of that was explained to me, she put me on hold for like 10 minutes and had the service manager call me back to help. He got back to me pretty quickly and came to the house, and could not explain to me why he would walk across half the yard to make a big mess or why neither the tech nor the dispatch gave me more details on how this would be handled. Also, because he left honey drippings all over, the bees that were supposed to come back to the hive decided to go to the drippings and stay there. The good news is that the service manager tried to make it right by picking up the dead bees and having the tech come back out and finish the job. For all of this though, 14% off. I guess that's better than nothing but what a hassle. Never again guys. Terrible communication, terrible customer service.