Home United States Montana Whitefish Credit Union - Kalispell Branch

Whitefish Credit Union - Kalispell Branch

234 E Montana St, Kalispell, MT 59901, USA

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Detailed Information

Place Types Atm
Address 234 E Montana St, Kalispell, MT 59901, USA
Coordinate 48.20148,-114.31094
Website http://www.whitefishcu.com/
Rating 3.3
Compound Code 6M2Q+HJ Kalispell, MT, USA

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Whitefish Credit Union - Kalispell Branch

Reviews

Thomas Lamarr (04/23/2020)

Where to begin-nnAs a new business owner I decided to open up a bank at this branch thinking being a smaller bank I might have better customer service - WRONG.nnTheir length on check holds (5 BUSINESS days for some checks) are far greater than other banks.nnOn more than one occasion they ever named called me. If you call management they will hang up on you. Seriously. I was treated horribly and very disrespectfully and even yelled at for asking for my check back.nnI was curious why the longer than normal holds so I researched it a bid. One suggestion I found is banks receive a ton of interest from money you deposit. So making money off of their customers money. Interesting practice.nnI consistantly got varing information from them and now that I'm closing my account they said I would have to wait to get my money in the mail.nnSmaller banks are great but not this one. Strong suggestion that you use another one. I still wonder how they have not been shutdown yet.

Pam Renfro (07/30/2020)

The wait at the drive up window is incredibly ridiculous! There are 3 lanes, get more tellers!!!! All lanes were backed up on to the street! Waited in line for over 45 minutes!!!

Dan (07/07/2020)

Just finished up closing an auto loan with this branch. Simple process, fast processing and professional staff on all levels - not to mention a great rate.

Brantley Miller (10/31/2019)

The loan officer here is rude and condescending. She practically yells during her conversation and asks invasive questions that aren't relevant. It seemed like she thought I was lying to her when I wasn't and gave her no reason to think so. I can confidently say we will never do business here and encourage others to stay away.

Ashley (04/19/2019)

I thought about giving 2 stars because Stacy is very wonderful and I really liked her. But Vernell, the insurance lady, was not very helpful at all. She was rude when I spoke with her and gave me condescending information. And this is after flagging her down after leaving a voicemail 3 weeks ago. She never called me back and so I called the main branch today and I asked to speak with anyone in the insurance department because I haven't gotten a call back. She told me she was going to be connecting me with someone named Angie and then when I was connected someone said hello and I said yes hello and there was a long pause and I said hello? She said yes and I said is this Angie and she said no this is Vernell.. Like seriously? Way to answer the phone. Will be avoiding this bank from now on. Such a terrible experience today.

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